Comparison

CometChat vs Sendbird

Why CometChat is the smarter Sendbird alternative: Advanced messaging features with built-in contextual moderation;
Comprehensive yet accessible documentation;
Fair and transparent pricing that scales with you.
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The Pricing Comparison

How CometChat's pricing beats Sendbird

CometChat's fair pricing includes instant dashboard access and full feature availability, ensuring no surprises as you scale.

Category

Free tier availability

Free plan (Build) for up to 100 MAUs; full-feature access.

Starting price

Basic plan at $239/month billed annually

Hidden costs

None. Transparent pricing.

Multi-tenancy

Built in for advanced plans

Advanced plan

Advanced plan billed at $339/month for 1K MAU

If you’re comparing, we’ll make it simple.

Great tech shouldn’t break the bank. Whether you’re switching to CometChat or choosing us among your options, we appreciate the support - and we’ll make it easy. We’ll beat major competitors’ pricing by up to 30%.

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Chat Essentials

What CometChat has to offer

Every core chat feature built in at a better cost.

Instant reliable chat

Instant reliable chat

Real-time messaging, secure 1:1, group, and broadcast conversations. Built for speed, message ordering, and effortless scale.
Read and delivered reciepts

Read & delivered reciepts

Track real-time message status across devices to give users confidence their messages are delivered and read.

Rich media support

Rich media including images, files, documents and voice note support, built in for real time communication.
User management and moderation

User management

Manage roles, friend lists, reporting, blocking, and moderation out of the box.
CometChat chat and messaging quoted replies

Quoted replies

Keep conversations clear and structured with threaded responses and individual replies to every message.
Conversational search

Conversational search

Instantly find information with keyword-based search within in-app chat.

User presence

Show online/offline status and activity updates in real time to make conversations feel alive.

Message history

Persistent storage ensures no context is lost, even on poor networks. Message history is predominantly available.
Typing indicators

Typing indicators

Create engaging, dynamic experiences by showing when users are typing.

Integrating In-App Chat

Integrate in-app chat with ease

Choose from low code, no code, or custom code integration paths, and scale to others as your needs evolve

Widget Builder

A no-code chat builder for any platform, built for high-impact use cases that need real chat fast and flexible.

Customize entirely and toggle chat functions as needed
Integrate with a single line of code
Deploy and launch your in-app chat

UI Kit Builder

A low-code chat builder that is fully customizable, easy to integrate, and scales with your product.

Individual chat components stitched together
Customize chat and toggle functions
Export source code and deploy

Chat UI Kits

Comprehensive UI Kits with all the chat features you need, designed to grow with your app.

Customize chat, build and launch effortlessly
Pre-built UI components & business logic
Easily customizable & extensible

Chat SDKs

Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences.

Fully customizable workflows
Build your own chat interface
Extend beyond core capabilities with ease

The CometChat Advantage

Why choose CometChat over Sendbird

Advanced Moderation Capabilities

Built-in moderation to secure every conversation

CometChat offers built-in moderation with an enhanced rule engine and contextual moderation, fully configurable from the dashboard. Manage rules, prompts, thresholds, and fallback logic from a single UI.

Contextual moderation evaluates entire conversations, not just keywords, to detect harmful content accurately. This reduces false positives and improves platform safety.

Flag suspicious messages in the dashboard using your rules and contextual signals. Route flagged items for human review when needed.

Ease of Integration

Low code/ no code or custom coded sites: launch with ease

Launch your in-app chat fast, with the no-code widget builder that allows you to customize chat your way and deploy at ease with a single line of code. This is compatible with WordPress, Wix, Shopify or any other no-code platform.

The low-code UI Kit builder allows you to toggle in-app chat features, arrange them your way and deploy chat instantly in just two simple steps. Ideal if your aim is to launch chat, fast.

CometChat's comprehensive UI Kits are equipped with all in-app chat features that make for a stellar user experience, including quoted replies, conversational search, rich media support and more.

Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences, compatible with any UI Kit.

Maximum Chat Features, Minimal Spend

Access everything needed for core chat functionality without paying extra for essentials.

Deliver richer experiences with polls, interactive chat, reactions, message translation, built-in moderation and rich media sharing.

Get more features and secured industry compliant chat at a lower price compared to traditional pricing models.

The CometChat Product Suite
Extended capabilities to enrich your in-app chat experience
  • In-app chat and messaging with every feature your users will love, equipped with built-in moderation, easy to integrate and launch.
  • In-app voice and video calling, built to handle growing bandwidth, equipped with screen sharing, polls, reactions and more to make calling efficient and secure.
  • Full stack AI agents ready for production - CometChat delivers the full stack: agent logic, frontend, hosting, infrastructure, and compliance, so you don’t start from scratch.
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Voice and Video Calling

Build in-app voice and video calling that grows with your platform

Crystal-clear calling with production-ready UI components and video calling SDKs

  • In-app voice and video calling equipped with every feature your users will enjoy, including 1:1 calls, group calling, screen sharing, interactive features and more.
  • Supports dynamic call layouts, adapts intelligently to user bandwidth. Reliable infrastructure with global edge network, supporting millions of concurrent calls.
  • Built with end-to-end encryption and adherence to global standards such as HIPAA, SOC 2, PIPEDA, and ISO 27001.
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Full Stack AI Agents

Launching your agent just became effortless

Done-for-you. Full stack. Production-ready.

  • CometChat builds and hosts fully managed AI agents, from idea to production, with no infrastructure overhead. Agents are scalable, compliant, and designed to go live without developer dependency.
  • AI agents built with production-ready chat UI, built-in moderation and guardrails for secure conversations, multi-channel notification engine and an advanced insights and analytics dashboard
  • From FAQs to frontline copilots and everything in between. You can now build AI chatbots, in-app copilots and custom agents anywhere, with ease.
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Featured customer stories

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Enhancing Agency-Client Engagement: Pangea.ai’s Chat Integration with CometChat

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Randstad Fast-Tracks Hiring with CometChat

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How Bitdefender and CometChat Deliver AI-Powered Scam Protection

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How Clutch.co leverages chat for a stellar B2B experience

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Enhancing Agency-Client Engagement: Pangea.ai’s Chat Integration with CometChat

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Randstad Fast-Tracks Hiring with CometChat

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Start building today

Build faster, scale smarter, and elevate your chat experience with tools that grow with your business.