Pricing Plans Designed to Scale
Exceptional Developer Experience & Support
Flexible Features and Pricing
Exceptional Developer Experience & Support
Flexible Features and
Our pricing is based on your MAUs (monthly active users) combined with a flat monthly platform fee for using our platform. See FAQ below for more details.
A streamlined, efficient package designed for startups
$109 / month
$379 / month
$829 / month
$1,579 / month
Easy integration using our no-code chat widget, UI Kits, SDKs and APIs
Robust, global infrastructure
Email and community support
A feature-rich package designed to boost user engagement and retention
$529 / month
$799 / month
$1,249 / month
$1,999 / month
Everything in Essentials, plus:
Robust user engagement, experience, and moderation features
Integrate with Intercom or Chatwoot
Post-event and in-flight webhooks
15k voice & video minutes included
Enterprise, Event Hosts, Multi-tenancy Platform, & Super Apps start here.
Everything in Pro, plus:
Multi app creation and management
Shared or dedicated cloud deployment
Sentiment analysis and in-flight message moderation
50k voice & video minutes included
“Developer or not, you are bound to have a great experience with CometChat.”
Compare Plans & Features
Ess. = Essential Plan
Pro = Pro Plan
Cust. = Custom Plan
$109 / mo
$379 / mo
$829 / mo
$1,579 / mo
$529 / mo
$799 / mo
$1,249 / mo
$1,999 / mo
One-on-one Private Chat
Group Text Conference
Private, Public & Password Protected
Users & Friends List
Users & Friends Presence
Text & Custom Structured Messaging
Threaded Conversations & Message Replies
Share Files & Multimedia
Record & Send Voice Messages
Unread Message Count
Users, Groups & Messages Search
User Profile Avatars
Enable users to mention each other in conversations
Enable users to react to messages with emojis
Enable users to pin messages for conversations
Rich Media Preview
Generate rich media previews for popular sites
Enable users to bookmark messages for easy reference
Stickers & GIFs
Share popular and trending social images and stickers from Giphy, Gfycat, Stipop, Tenor and other sources.
Enable users to shorten links using TinyURL or Bitly
Generate thumbnails for images and videos
Enable users to quickly survey others in a group
Enable users to create reminders for messages or anything else
Translate text messages in different languages on-the-fly
Send pre-defined messages using shortcuts e.g. !hello
Transcribe voice & audio messages on-the-fly
Suggest AI-powered ready replies for messages
Voice and Video Calling*
One-on-one Voice and Video Calling
Group Voice and Video Calling
Sanitize messages to prevent a cross-site scripting attack
Users can block messages from other users.
Moderators & Ability to Kick/Ban Users
Moderators can kick/ban users from groups.
Detect and censor profanity in messages
Report Message and Users
The report message extension and report user extension enables your users to report messages and users which are offensive or suspicious.
Hide sensitive information like phone numbers and email addresses or completely drop the messages
AI-powered image moderation to detect unsafe content
Virus & Malware Scanner
Scan user uploaded files & media for viruses and malware
In-flight Message Moderation
Manually moderate content to ensure a safe messaging environment
AI-powered sentiment analysis for messages
Send mobile & web push notifications (including calls) using Apple Push Notification Service & Firebase Cloud Messaging
Send SMS mobile texts for unread messages
Send email notifications to your users for unread messages
Enable your users to reply to messages directly via email
Send webhooks to any url after messages have been sent.
Autonomously send and receive messages.
Send webooks to any url before a message is sent and alter or drop messages.
Connect and exchange messages between CometChat and Chatwoot
Connect and exchange messages between CometChat and Intercom
Enable users to collaborate on documents in real-time
Enable users to collaborate on whiteboards in real-time
Enable users to see interactive reactions to messages in real time
Live Video Streaming & Broadcasting
Real-time live video streaming & broadcasting
Slow Mode extension limits how quickly people in a group chat can send messages.
User & Groups Management
Dashboard Team Management
Messages are delivered to users across all client platform (web/mobile).
Historical Data Import/Migration
Live Data Migration
3rd party providers and custom
Security and Compliance
Encryption in transit (TLS/SSL)
Encryption at rest (AES 256)
End-user API Endpoint Restriction/Role Based Access Control
Enable end-users to send messages that disappear (explode) after a certain interval of time
Prevent data being read or modified by anyone but the sender and recipient(s).
GDPR (incl. API)
Priority Email Support
Customer Success Manager
Support Service Level Agreement
Shared Cloud Servers
Multiple regions available
Private Dedicated Cloud Servers
Integrations & APIs
UI Kits & Components
Analytics & Usage API
Multi App Creation & Management API
Use-case Based Pricing
Pooled App Billing
Frequently Asked Questions
How will CometChat help my business?
Giving your users the ability to connect with each other through text, voice, and/or video chat can raise engagement and retentions rates. You can easily add chat to your website or app using our platform, which is flexible and designed to help you ship quickly.
Yes! Everyone who signs up with us will automatically start on our free plan. This is our Developer Plan, with access to all of the features included in our Pro Plan* for up to 25 MAUs for as long as you need, giving you time to implement CometChat and experiment. When you're ready to launch, or you will exceed 25 MAUs, you can upgrade your plan in your CometChat Dashboard.
* HIPAA compliance is not available with our Free Developer Plan
A Monthly Active User (MAU) is a user that has connected to CometChat servers during the 30 day subscription period.
Pricing is per month. It is based on your monthly Monthly Active Users (MAUs) plus a set monthly platform fee. The total you see after adjusting the MAU slider above is the price you’ll pay per month for a given plan.
If you exceed your MAUs, Voice and Video Minutes, or Peak Concurrent Connections limits, you will be automatically charged an overage fee based on the table below.
MAUs up to 50k
MAUs over 50k
Essentials & Pro
$0.12 per MAU
$1 per connection
$.003 /min. per user
$.001 /min. per user
Yes! Our sales team can help set up an annual contract for you.
Every plan includes Voice and video functionality with Pro and Custom plans including free voice and video minutes. Pro customers get 15k voice and video minutes per month; Custom plan customers get 50k voice and video minutes per month. Minutes are split equally between voice and video regardless of plan. Essential plans do not include free voice and video minutes.
See the FAQ question What happens if I exceed my plan’s limits? for details regarding voice and video minutes.
The maximum number of devices connected to CometChat at the same time. Note that this is the number of devices connected, not users. One user may be connected via two devices, which results in two concurrent connections.
All plans include 5% Peak Concurrent Connections. This means if your plan includes 10,000 MAU, 500 devices can be connected to CometChat at the same time. Beyond 5%, overage fees will apply.
See the FAQ question What happens if I exceed my plan’s limits? for details on overages.
If you have higher concurrency needs, contact us and we’ll work with you to find a plan and concurrency level that works for you. Customers who host events or live chat, for example, can purchase a plan that includes very high concurrency.
Yes! The quickest way to get an answer to any of the above is to contact our sales team. They’re plan and product experts.
Yes! Our chat is HIPAA compliant. In every case HIPAA requires a Business Associate Agreement (BAA). In the Essentials and Pro plans it’s a paid add-on. In the Custom plan BAA is an included add-on. Please reach out to get one set up.