Campaigns & Notifications
One platform to reach every customer
113,000+
apps powered by CometChat
7M+
messages sent every day
163+
countries connected through CometChat
7ms
API response time
99.999%
uptime SLA
How It Works
Build your omnichannel notification campaign
Three steps to send targeted messages to users.
Step 1: Build your Campaign
Design your campaign from a template library
Choose from a library of pre-built templates and customize brand colors, images, and text directly on the dashboard.
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Template library with product cards, order confirmation cards, event cards, announcements, and carousels.
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Customize images, text, and brand colors from the dashboard.
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Build and save templates for reuse across future campaigns.
Step 2: Select Audience
Define who receives your campaign
Search and select users directly from the CometChat dashboard or upload a CSV file with a user ID column to import your audience instantly.
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Searchable user directory built into the CometChat dashboard
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CSV upload support with user ID column mapping
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Segment and target the right users before a single message is sent.
Step 3: Launch and Monitor
Go live and track performance in one place
Select your channel, configure your campaign settings, and take it live. Monitor delivery, open rates, and engagement from the CometChat dashboard without switching tools.
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Deliver via in-app notifications or push notifications.
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Configure and launch campaigns directly from the dashboard.
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Track performance and analytics in real time post-launch.
Core Features
Core features powering your campaigns
Reach users from within the app or through push notifications from a single platform, without separate vendor contracts.
Design and send rich, media-enabled notifications from the dashboard. No engineering ticket required.
Build reusable templates with variable substitution to personalize messages at scale.
Define your own delivery order and fallback logic across every channel to maximize reach and minimize cost.
Track open rates, click-throughs, A/B outcomes, and cross-channel performance in one view on the dashboard, without exporting data.
Built to meet HIPAA, GDPR, SOC 2, and ISO 27001 requirements from day one.
Who is Campaigns for
campaigns that fit into the workflows your teams already run.
Product
Marketing
Includes message header, message list, and composer.
Best for customer support, matched-pair, or peer-to-peer chat.
Hardcoded to a specific user or group for a streamlined experience.
Marketing
Marketing teams can use campaigns to build targeted campaigns, run A/B tests, and track open rates and engagement, all from a no-code dashboard.
Includes message header, message list, and composer.
Best for customer support, matched-pair, or peer-to-peer chat.
Hardcoded to a specific user or group for a streamlined experience.
Operations
Support
Use cases
CometChat Campaigns fits into the workflows your team already runs, without re-platforming or rebuilding.
Alert buyers when a seller replies and nudge sellers when an inquiry sits unanswered, triggered by real-time chat activity.
Send wellness campaigns, preventive care announcements, and health program promotions to the right patient segments.
Keep members engaged with activity alerts, broadcast announcements, and re-engagement nudges when conversations go quiet.
Reach users with product updates, onboarding nudges, and usage-triggered notifications, without building the delivery infrastructure yourself.
Nudge users towards their next order with targeted in-app announcements and turn post-support conversations into re-engagement opportunities.
Promote new courses, announce cohort launches, and run re-enrollment campaigns targeted at students who have dropped off.
Run re-engagement campaigns for users who have gone quiet, with personalized messaging that brings them back without feeling like a blast.
Send targeted campaigns around new releases, in-game events, and seasonal offers to bring players back and drive in-game purchases.
Integration Methods
Connect your platform to integrate in minutes
UI Kits
Comprehensive UI Kits with all the features you need, designed to grow with your app.
SDKs
Open source SDKs and APIs for all popular frameworks to build bespoke experiences.
Start building your campaign today
Customize, target, deploy and analyze, all from one platform. Your next campaign is ready to go live.