SaaS & Multi-Tenant

Outsource the chat module of your SaaS app

Minimize the time to market for your chat module with our plug-and-play real-time communication infrastructure. Get a leg-up on your competitors by adding a feature rich chat without the dev effort.

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CometChat for SaaS

Connect your users, boost engagement and ensure secure, real-time communication.

Messaging experience

White-labeled whatsapp like Chat

Clean and intuitive chat interface that feels instantly familiar to your users.

  • Private, one-on-one messaging and calling between users.

  • Groups and channels for organizing team projects, departments, or discussions on specific topics.

  • Send images, videos, and documents along with the added convenience of in-chat previews.

Multi tenancy

Programmatically create and manage apps for each customer

Efficient tenant management through a centralized dashboard.

  • Customize the chat interface and app settings for each tenant based on their individual preferences.

  • Horizontal scaling to support a growing user base and increasing activity levels.

  • Complete isolation of each tenant to prevent data leakage.

Monetize chat

Control the messaging features for each app

Adapt chat offering to your unique business model and target audience.

  • Decide which chat features belong in your free or premium plans.


  • Develop custom chat packages for different user segments and industries.

  • Offer chat and calling as optional add-ons for your customers.

Customisable UI kits

Quick implementation with ready to go UI Kits

Pre-built chat and calling UI components that seamlessly integrate into your SaaS application.

  • Highly customizable, tailor the chat interface to match your brand identity.

  • Free up your team to focus on core development efforts and innovation.

  • Regular updates and enhancements to our UI kits ensure your chat is cutting edge.

Scalable infrastructure

Focus on Growth, not maintenance

We handle all the behind-the-scenes tasks associated with chat infrastructure, from server management to DevOps, so you don’t have to.

  • Eliminate the expense of setting up and maintaining your own infrastructure


  • Disruption free service with 99.99% uptime.

  • Grow your user base without worrying about infrastructure limitations or performance issues.

Communication engine for several SaaS applications

Versatile chat module designed to facilitate seamless interaction across various SaaS use cases.

Workplace Management SaaS

Real-time messaging and calling to streamline team communication, improve project collaboration, and ensure instant connectivity.

Healthcare SaaS

Secure, HIPAA-compliant messaging and video consultations to facilitate better patient care, streamline appointment scheduling, and provide timely support

HR SaaS

Real-time chat and video interactions to streamline employee onboarding, employee support and recruitment processes.

Conversational AI

Roll out cutting edge conversational AI experience

Seamlessly integrate advanced AI-driven chatbots and virtual assistants into your platform to deliver intelligent, context-aware solutions that adapt to each user's needs.

Smart replies

Show smart replies based on the context of the conversation, helping users respond faster and more effectively.

Conversation starters

Suggest conversation starters and prompts to encourage interaction and foster meaningful conversations between users.

AI contextual moderation

AI-powered moderation to automatically detect and filter out inappropriate content, ensuring a safe and positive user experience

AI summary

Conversation summarizer to provide users with a concise summary of lengthy discussions, making it easier to catch up on important points.

Chatbots

Deploy intelligent chatbots to handle common queries and tasks, providing round-the-clock support to users.

AI analytics and insights

Leverage advanced AI to analyze user interactions and behaviors.

Command Center

Admin tools for reporting, analytics and tenant management

AI powered chat analytics

Detailed reports on chat usage, users and engagement metrics. Use AI insights to analyze chat interactions, identify trends, and gain valuable understanding of user behavior and preferences.

Role based access controls

Define roles and permissions for each user and each app differently

Embed chat usage data into your SaaS App

Utilize webhooks to integrate chat data with Power BI tools for advanced reporting and analytics.

Features and integrations that make for great interactions

Explore all features

1 to 1 chat

Group chat

Voice & video calling

Secure file transfer

Chat search & history

Customer Stories

10 years and 50,000+ customer Stories

We built our previous chat system using Firebase but faced numerous issues as our user base grew. We had to completely rework it, and CometChat helped us go live quickly. We've received great feedback from our users since the switch.

Sahib Hussain

Lead Developer

The complete in-app calling system from CometChat has dramatically reduced our call center costs. It also helped streamline internal processes while improving overall customer satisfaction and NPS!

Amit Sharma

SVP, Engineering

At Playo, we believe chat is the backbone of any community. Integrating CometChat in our app has significantly boosted user engagement, leading to frequent bookings and a more interactive experience for our users.

Amit Roushan

Co-founder

Start building today

Build faster, scale smarter, and elevate your chat experience with tools that grow with your business.

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