Real-time chat plugin for your marketplace platform
CometChat offers a common platform for the buyers & sellers to connect with each other in real time without having to share their personal details.
Providing a direct contact between your users can save upto 87% of your customer support time and efforts, and increase the user engagement and retention at the same time.
How in-app messaging helps marketplace websites & apps
Connect Buyer & Seller
Enable real time voice, video & text chat and help buyer & seller directly connect with each other.
With in-app chat, buyer is more informed about the product and hence, he is likely to trust the seller more.
Real time chat improves user experience & expedites decision making, resulting ultimately in quicker transactions.
Buyers and sellers communicate in real time clarifying their doubts & questions.
Audio & Video Chat
Voice & video calls for better transaction assistance
Sellers can send images & videos of the product, documents and much more.
Users get notified every time someone sends them a message.
Users will get the messages even when they are offline.
Typing signals from users to keep the conversation responsive & active.
Buyers and sellers don’t have to share their phone numbers and emails to get in touch with each other, ensuring privacy. The non-intrusive will lead to a better user experience.
Personalised recommendations and connections delights the users in finding the exact thing they’re looking for. This in turns, increase the chances of conversions here.
CometChat’s in-built monetization tools help to bring in additional revenue by creating different tiers of users, paid and free and then restricting certain features for free users.
Monetize your marketplace user base
Role Based Access Control
Restrict and grant access of features, provide more functionality to your premium members than your free members.
Monetize your website and apps by deducting credits from user’s account when they use special features like audio calling & conference, voice & video calling and conference.
Generate additional revenue on your website and apps by adding custom advertisements to the chat windows whenever you like.
These companies are changing the world. Like others, they’re using CometChat