Notifications

Your users will never miss a message

Keep users engaged and informed with a multi-channel notification system tailored to individual preferences.

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Types of Notifications

Customize your notifications, your way

Push, SMS, email, or custom notifications, built in.

Push Notifications

Personalize your chat, your brand, your way

  • Keep users engaged with real-time alerts across iOS, Android, and web.

  • Notify users instantly about messages, mentions, reactions, calls, and group updates.

  • Customizable preferences, scheduled delivery, and mute controls ensure relevant notifications are delivered, without overwhelming users.

Push notifications

Email Notifications

Bring inactive users back with intelligent email digests

  • Re-engage inactive users with scheduled email summaries of unread messages.

  • Deliver consolidated updates at customizable intervals based on time zones, with user-controlled preferences, mute options, and custom templates

  • Manage contacts via chat API.

Email notifications

SMS Notifications

Reconnect users with email recaps

  • Drive app re-engagement through text message alerts that summarize unread conversations.

  • Configure delivery intervals and schedules aligned to user time zones, with customizable templates and notification preferences.

  • Integrate verified phone numbers through our chat API.

SMS Notifications

Custom Provider Support

Keep your stack, simplify your notifications

  • Already have a notification infrastructure? Keep it. Connect any provider through our webhook system and manage everything from one dashboard.

  • Maintain your existing delivery pipeline while gaining unified configuration and analytics across all channels.

  • Customize your notification preference in-app. End to end across every channel. Your notifications, tailored to your needs.

Custom provider support

Multichannel notifications for AI agents

Notifications are fully customizable for CometChat AI agents. Most AI agents get abandoned, but with native push, email, and SMS notifications, your users stay connected.

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Technologies

Built to fit your architecture

See documentation

Let's map out how CometChat works for you.

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Pick a time that works, talk to someone who knows the product.

Your use case shapes the call - no guessing, no repeating yourself.

No commitment. Just a straight conversation about how this fits - and if it doesn't, we'll say so.

Trusted by teams building conversations at scale.

Bitdefender
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L & T
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AutoNation
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NoBroker
Times Internet
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Acast
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