Gaming

Chat, calling and AI agent solutions for gaming communities

Build immersive experiences with our gaming chat APIs and SDKs, voice and video calling solutions, and AI agents that keep gamers connected and engaged on your platform.
Gaming chat calling and AI agents

113,000+

apps powered by CometChat

126M+

users connected worldwide

7M+

messages sent every day

163+

countries connected through CometChat

The CometChat Product Suite

CometChat for gaming communities

Real-time communication, better gameplay, safer communities

Chat and Messaging

Chat and messaging for gaming communities

Gaming chat APIs and SDKs with built-in AI moderation deliver secure, interactive conversations that keep your gaming communities safe and engaged.

  • Show online/offline status, in-game activity, and player availability in real time to keep your community connected.

  • Built-in emoji support with customizable reaction sets to match your app's personality.

  • Create engaging, dynamic experiences by showing when users are typing, reply to specific messages in a thread and search for conversations based on specific keywords.

Messaging for gaming

Voice and Video Calling

Real-time voice and video calling

In app voice and video calling with 1:1 and group capabilities, featuring in-call reactions, picture-in-picture, and in-call messaging to keep gaming communities interactive and engaged.

  • Reliable voice and video calling for in-game coordination with breakout rooms for team strategy, picture-in-picture mode, and customizable call screens.

  • Built-in polling, chat, and reactions for group and 1:1 calls keep players interactive during raids, scrims, and community events.

  • Dynamic bandwidth handling ensures a smooth on-site experience for multiple users across the board, without interruptions or being disconnected.

Calling for gaming communities

AI Agents & Copilots

AI agents and copilots for gaming communities

Build AI agents that enhance player engagement, automate support, and keep your gaming community active.

  • Build scheduling and matchmaking agents that help players find teammates, join tournaments, or schedule clan events directly through chat with automated reminders.

  • Deploy knowledge based agents that guide new players through game mechanics, answer questions, and collect player preferences using interactive forms and conversational flows.

  • Create resource delivery agents that share patch notes, leaderboards, strategy guides, and event updates through interactive content cards based on player activity and interests.

AI agents for gaming

Platform Features

Beyond traditional capabilities

Advanced moderation features, notifications, webhooks and analytics to keep gamers safe and engaged.

Moderation and Guardrails

Conversations between users on gaming communities, made secure with AI powered moderation and agent guardrails.

Context-aware moderation analyzes complete chat history to catch toxic behavior, harassment, and coordinated abuse beyond simple keyword filtering.

Multimedia and multilingual protection automatically flags harmful visuals and inappropriate content across global languages and code-mixed messages.

AI agent guardrails prevent jailbreak attempts, filter inappropriate bot responses, and stop bad actors from exploiting agents to bypass community rules.

Notifications

In built, customizable notification engine to keep gamers on your platform engaged and interactive at all times.

Utilize online presence push, SMS and email notifications to immediately match players who are online and prepared to engage in a chat.

Trigger webhooks from simple events such as message sent and edited, or set advanced triggers such as message read or message delivered.

Get notified for every group or individual action, such as notify all on groups and more

Insights and Analytics

Track player engagement, optimize matchmaking, and reduce churn with analytics that reveal how players interact, compete, and stay connected in your gaming community.

Track player engagement patterns by monitoring session duration, team formation rates, in-game communication frequency, and match completion rates to optimize matchmaking and improve player retention.

Monitor community health metrics including active players, toxicity incidents, moderation actions, and chat activity to identify disengaged users and maintain a positive gaming environment.

Measure AI agent effectiveness by tracking support bot resolution rates, onboarding completion with tutorial agents, and how AI-assisted features impact player satisfaction and time-to-first-match.

Global Compliance and Regulations

Stay aligned with global safety and privacy regulations out of the box. Compliant with:

HIPAA

GDPR

CSAM

COPPA

SOC2

DSA

Webhooks

Trigger secure, event-driven updates across your game services whenever players interact, matches progress, or AI agents take action.

Trigger webhooks for player actions, match lifecycle events, chat messages, and in-game purchases to keep leaderboards, analytics, and live ops systems in sync.

Drive notifications, tournament updates, moderation alerts, and support workflows across multiple games or shards using reliable webhook endpoints.

Capture AI agent responses including report creation, user behavior analysis and interactions overview.

Global edge network for low-latency gaming

Lightning-fast chat and calling delivery through 35+ edge locations worldwide, ensuring minimal latency for competitive gaming communities.

Agent feature visual

Integrating CometChat

Real-time conversations that grows with you

Start with any integration method and scale to others as your needs evolve

Widget Builder

A no-code chat builder for any platform, built for high-impact use cases that need solutions fast and flexible.

Customize entirely and toggle chat functions as needed
Integrate with a single line of code
Deploy and launch your in-app chat

UI Kit Builder

A low-code chat builder that is fully customizable, easy to integrate, and scales with your product.

Individual chat components stitched together
Customize chat and toggle functions
Export source code and deploy

UI Kits

Comprehensive UI Kits with all the chat features you need, designed to grow with your app.

Customize chat, build and launch effortlessly
Pre-built UI components & business logic
Easily customizable & extensible

SDKs

Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences.

Fully customizable workflows
Build your own chat interface
Extend beyond core capabilities with ease

Featured customer stories

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How Geocaching got chat-ready

Geocaching HQ partnered with CometChat to bring Lily Chat to life, enabling safe, scalable, location-based communication for millions of treasure hunters worldwide.
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Driving digital engagement in gaming: Fruitlab's success with CometChat

Fruitlab scaled its social gaming ecosystem using CometChat’s real-time engagement tools, a success that inspired founder Abdel Hosen to replicate the partnership for his next venture.
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Yuga Labs builds real conversation into the other side

Discover how Yuga Labs integrated CometChat to bring real-time player communication, friend-to-friend chat, and a scalable social layer to the OtherSide metaverse.
customer_logo

How Geocaching got chat-ready

Geocaching HQ partnered with CometChat to bring Lily Chat to life, enabling safe, scalable, location-based communication for millions of treasure hunters worldwide.
customer_logo

Driving digital engagement in gaming: Fruitlab's success with CometChat

Fruitlab scaled its social gaming ecosystem using CometChat’s real-time engagement tools, a success that inspired founder Abdel Hosen to replicate the partnership for his next venture.
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Start building in-game communication today

Build faster, scale reliably, and deliver real-time coordination between gamers with tools designed to maximize safety and engagement.