Comparison

CometChat vs Stream

Why CometChat is the smarter alternative to Stream: Transparent pricing, no hidden costs, and unmatched value. Comprehensive yet accessible documentation; Features that are built to increase overall user experience and engagement.
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The Pricing Comparison

How CometChat's pricing beats Stream

CometChat's fair pricing model ensures that there are no hidden costs as you continue to grow

Category

Free plan

Free for testing environment with all features included

$100/month credit with limited features.

Starting price

Basic plan at $239/month billed annually

Starter plan at $399/month

Hidden costs

None. Transparent pricing.

Yes. Overages for video, AI and moderation

Multi-tenancy

Built in for advanced plans

No. Available only on enterprise plan.

Advanced plan

Advanced plan billed at $379/month for 10K MAU

Advanced plan billed at $599/month for 10K MAU

If you’re comparing, we’ll make it simple.

Great tech shouldn’t break the bank. Whether you’re switching to CometChat or choosing us among your options, we appreciate the support - and we’ll make it easy. We’ll beat major competitors’ pricing by up to 30%.

Contact us to learn more
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Chat Essentials

What CometChat has to offer

Every core chat feature built in at a better cost.

Instant reliable chat

Instant reliable chat

Real-time messaging, secure 1:1, group, and broadcast conversations. Built for speed, message ordering, and effortless scale.
Read and delivered reciepts

Read & delivered reciepts

Track real-time message status across devices to give users confidence their messages are delivered and read.

Rich media support

Rich media including images, files, documents and voice note support, built in for real time communication.
User management and moderation

User management

Manage roles, friend lists, reporting, blocking, and moderation out of the box.
CometChat chat and messaging quoted replies

Quoted replies

Keep conversations clear and structured with threaded responses and individual replies to every message.
Conversational search

Conversational search

Instantly find information with keyword-based search within in-app chat.

User presence

Show online/offline status and activity updates in real time to make conversations feel alive.

Message history

Persistent storage ensures no context is lost, even on poor networks. Message history is predominantly available.
Typing indicators

Typing indicators

Create engaging, dynamic experiences by showing when users are typing.

Integrating In-App Chat

Integrate in-app chat with ease

Choose from low code, no code, or custom code integration paths, and scale to others as your needs evolve

Widget Builder

A no-code chat builder for any platform, built for high-impact use cases that need real chat fast and flexible.

Customize entirely and toggle chat functions as needed
Integrate with a single line of code
Deploy and launch your in-app chat

UI Kit Builder

A low-code chat builder that is fully customizable, easy to integrate, and scales with your product.

Individual chat components stitched together
Customize chat and toggle functions
Export source code and deploy

Chat UI Kits

Comprehensive UI Kits with all the chat features you need, designed to grow with your app.

Customize chat, build and launch effortlessly
Pre-built UI components & business logic
Easily customizable & extensible

Chat SDKs

Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences.

Fully customizable workflows
Build your own chat interface
Extend beyond core capabilities with ease

The CometChat Advantage

Why choose CometChat over Stream

Advanced Moderation Capabilities

Built-in moderation to secure every conversation

CometChat offers built-in moderation with an enhanced rule engine and contextual moderation, fully configurable from the dashboard. Manage rules, prompts, thresholds, and fallback logic from a single UI.

Contextual moderation evaluates entire conversations, not just keywords, to detect harmful content accurately. This reduces false positives and improves platform safety.

Flag suspicious messages in the dashboard using your rules and contextual signals. Route flagged items for human review when needed.

Ease of Integration

Low code/ no code or custom coded sites: launch with ease

Launch your in-app chat fast, with the no-code widget builder that allows you to customize chat your way and deploy at ease with a single line of code. This is compatible with WordPress, Wix, Shopify or any other no-code platform.

The low-code UI Kit builder allows you to toggle in-app chat features, arrange them your way and deploy chat instantly in just two simple steps. Ideal if your aim is to launch chat, fast.

CometChat's comprehensive UI Kits are equipped with all in-app chat features that make for a stellar user experience, including quoted replies, conversational search, rich media support and more.

Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences, compatible with any UI Kit.

Advanced Capabilities, Minimal Spend

Access everything needed for core chat and calling functionality without paying extra for essentials.

Access several features built for a smoother learning and implementation curve. Step by step documentation, usage guides, and solution engineers available on call to ease users into the product.

Get more features and secured industry compliant chat at a lower price compared to traditional pricing models.

User Engagement Drivers

Built-in features on every product suite to increase user experience and engagement

Built-in features include quoted replies, message search, history, message threads, localization and translation and pins to keep your users engaged and encourage interaction overall.

White board on calls, screen sharing, group calling, video broadcast and more built-in calling features to keep users active throughout the call to improve overall user experience.

The CometChat Product Suite
Full stack product suite built for user-to-user and user-to-agent communication
  • In-app chat and messaging with every feature your users will love, equipped with built-in moderation, easy to integrate and launch.
  • In-app voice and video calling, built to handle growing bandwidth, equipped with screen sharing, polls, reactions and more to make calling efficient and secure.
  • Full stack AI agents ready for production - CometChat delivers the full stack: agent logic, frontend, hosting, infrastructure, and compliance, so you don’t start from scratch.
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Voice and Video Calling

Build in-app voice and video calling that grows with your platform

Crystal-clear calling with production-ready UI components and video calling SDKs

  • In-app voice and video calling equipped with every feature your users will enjoy, including 1:1 calls, group calling, screen sharing, interactive features and more.
  • Supports dynamic call layouts, adapts intelligently to user bandwidth. Reliable infrastructure with global edge network, supporting millions of concurrent calls.
  • Built with end-to-end encryption and adherence to global standards such as HIPAA, SOC 2, PIPEDA, and ISO 27001.
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Full Stack AI Agents

Launching your agent just became effortless

Done-for-you. Full stack. Production-ready.

  • CometChat builds and hosts fully managed AI agents, from idea to production, with no infrastructure overhead. Agents are scalable, compliant, and designed to go live without developer dependency.
  • AI agents built with production-ready chat UI, built-in moderation and guardrails for secure conversations, multi-channel notification engine and an advanced insights and analytics dashboard
  • From FAQs to frontline copilots and everything in between. You can now build AI chatbots, in-app copilots and custom agents anywhere, with ease.
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Featured customer stories

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Enhancing Agency-Client Engagement: Pangea.ai’s Chat Integration with CometChat

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Randstad Fast-Tracks Hiring with CometChat

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How Bitdefender and CometChat Deliver AI-Powered Scam Protection

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How Clutch.co leverages chat for a stellar B2B experience

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Enhancing Agency-Client Engagement: Pangea.ai’s Chat Integration with CometChat

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Randstad Fast-Tracks Hiring with CometChat

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Start building today

Build faster, scale smarter, and elevate your chat experience with tools that grow with your business.