AI Agent Platform
Ship the agent.
Skip the plumbing.
Pick your ideal agent build path
Build a copilot in minutes with our builder, or integrate your existing agent through the dock.
Build an agent, no heavy lifting
Craft an agent using natural language - no complex setup, no custom wiring. Add tools, knowledge, behavior, and publish.
Bring your own agent
Bring your own agent and instantly add chat UI, moderation, guardrails, orchestration hooks, and delivery infrastructure.
Core Platform Capabilities
The essentials: What every agent gets
Everything your agent needs to be safe, responsive, and measurable.
Built-in guardrails + moderation
Two-Way Safety, Built In
Two-way moderation
Works with CometChat AI, OpenAI, or your own moderation API
Fallback logic, refusal routing, escalation paths
Visual policy builder with thresholds, triggers, and roles
Audit trails, CSAM detection, and full RBAC compliance
Plug into any stage of the message lifecycle
Built-in guardrails + moderation
Two-Way Safety, Built In
Most platforms stop at content filters. We moderate both ways - and give you the logic, visibility, and flexibility to do it your way.
Two-way moderation
Works with CometChat AI, OpenAI, or your own moderation API
Fallback logic, refusal routing, escalation paths
Visual policy builder with thresholds, triggers, and roles
Audit trails, CSAM detection, and full RBAC compliance
Plug into any stage of the message lifecycle
Multichannel notifications engine
Your agent is only helpful if people come back to talk to it.
Native push, email, and SMS support
Retry logic, delivery throttling, and batching
Trigger-based delivery rules - unread X mins, fallback triggered, user went silent
Threaded email replies (yes, replies go back to chat!)
Integrates with SendGrid, Twilio, or your custom providers
User-level frequency + preference settings
Multichannel notifications engine
Your agent is only helpful if people come back to talk to it.
Most agents get ghosted. Yours won’t.
Native push, email, and SMS support
Retry logic, delivery throttling, and batching
Trigger-based delivery rules - unread X mins, fallback triggered, user went silent
Threaded email replies (yes, replies go back to chat!)
Integrates with SendGrid, Twilio, or your custom providers
User-level frequency + preference settings
Insights dashboard
Ship the agent. Then make it better. Without needing Mixpanel, Segment, or BI setups.
Resolution rates, fallback frequency, retry counts, latency
Tool usage breakdowns, prompt paths, knowledge base hits
Conversation-level analytics: drop-off points, re-engagement, success outcomes
Sentiment markers and feedback loops
Exportable, filterable, and privacy-respectful
Insights dashboard
Ship the agent. Then make it better. Without needing Mixpanel, Segment, or BI setups.
From day one, you get built-in visibility into what your agent is doing - and how people are responding.
Resolution rates, fallback frequency, retry counts, latency
Tool usage breakdowns, prompt paths, knowledge base hits
Conversation-level analytics: drop-off points, re-engagement, success outcomes
Sentiment markers and feedback loops
Exportable, filterable, and privacy-respectful
AI-ready chat layer, out-of-the-box
A complete, production-grade chat interface built for real AI-driven conversations.
Streaming replies with thinking states
Retry & stop controls
Feedback controls
Rich response rendering
Interactive UI actions
Inline citations & expandable reasoning
Markdown rendering
Voice messages
Multimedia support
Chat Integrations
Flexible ways to deploy the chat
Pick the integration path that fits your stack, team, and timeline.
Widget Builder
A no-code chat builder for any platform, built for high-impact use cases that need real chat fast and flexible.
Chat UI Kits
Comprehensive UI Kits with all the chat features you need, designed to grow with your app.
Chat SDKs
Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences.
Use Cases
How teams use CometChat agents
Explore how user-facing agents handle support, guidance, discovery, and operational tasks across different industries and products.
Copilots to guide users through onboarding, listings, dispute steps, and order checks. Pull real-time backend data and shift the user to the right screen or form whenever the workflow calls for it.
Agents to support patients with intake, benefits lookup, scheduling, and follow-up guidance. Direct users to the right forms or care pages while staying aligned with compliance requirements.
Chat agents that can streamline discovery, support members, and keep conversations healthy with smart moderation. Surface the right groups or threads and move users to specific community spaces as needed.
AI agents to answer product questions, fetch account-specific info, and walk users through setup flows. Trigger in-app actions, open relevant settings pages, and help users complete multi-step tasks without friction.
Copilots to simplify product discovery, track orders, handle returns, and serve personalized suggestions. Guide shoppers by opening product pages, preparing carts, and nudging them through decision points.
Chat agents to explain concepts, generate exercises, review progress, and help learners navigate complex course structures. Take students directly to the correct lesson, quiz, or submission point.
Conversational assistants that helps users build profiles, refine preferences, discover matches, and stay engaged with contextual prompts, safety guidance, and seamless transitions into chats or premium features.
In-game copilots that guides onboarding, tracks quests and progression, surfaces relevant missions or rewards, and moves players seamlessly into matches, events, or inventory screens.
Trust & Security
Security and scale you can trust
Global scale, certified compliance, and always-on reliability you can trust in production.
Test drive our sample agents
Run real conversations, trigger tools, and see how agent behaviors and UI elements actually work.
