Log in

Bring Your Own Agent

Plug your agent into a complete copilot stack

Connect any agent - custom, open-source, or framework-built - to a production-ready chat UI with built-in guardrails, multichannel notifications, insights, and compliant, global infrastructure.
Start building
Schedule a demo
Hero image

Connect Agents to Chat

Bring your agent. Launch chat in minutes.

Plug in your existing agent instantly. CometChat offers out-of-the-box integrations with most major agent platforms, plus flexible API and MCP support for anything custom.

Explore documentation

Agent usage

Agent capabilities overview

The operational scope your agent gets by default.

Knowledge access

Query any internal knowledge source you expose - documentation, FAQs, structured product data, policy stores, custom search indexes, or vector databases - with full control over retrieval logic and ranking strategies.

Frontend actions

Execute safe, typed function calls in your web or mobile app via the SDK - update UI state, fill forms, navigate routes, or invoke mapped device capabilities with predictable behavior.

Backend actions

Call backend APIs, services, and MCP tools to read or write data, trigger jobs, integrate third-party systems, and chain multiple operations within a single conversational turn.

Human handoff

Transfer control to a human operator and reclaim it later while preserving full conversation history, structured context, and runtime state - without restarts or duplicated inputs.

Multi-step coordination

Orchestrate multi-step workflows by collecting structured inputs, validating data, requesting approvals, invoking services in sequence, and returning a finalized artifact or updated system state.

Autonomous behaviors

Schedule tasks, monitor triggers, send notifications, and proactively initiate conversations based on time, events, or system changes - without requiring continuous user prompts.

AI-ready chat layer, out-of-the-box

A complete, production-grade chat interface built for real AI-driven conversations.

Streaming replies with thinking states

See responses unfold in real time, with visible thinking, searching, and acting states.

Retry & stop controls

Let users retry a response, stop generation, or recover gracefully from failures.

Feedback controls

Collect thumbs-up, thumbs-down, or written feedback to continuously improve agent quality.

Rich response rendering

Show structured outputs like cards, charts, summaries, and visual insights.

Interactive UI actions

Trigger UI elements like buttons, forms, modals, and workflows directly from agent responses.

Inline citations & expandable reasoning

Provide transparent answers with sources, citations, and optional step-by-step reasoning.

Markdown rendering

Render clean, readable responses with headings, lists, code blocks, and links.

Voice messages

Enable voice-based conversations with support for sending and receiving audio.

Multimedia support

Handle text, images, videos, files, and rich content in a single conversation.

Core Platform Capabilities

The essentials: What every agent gets

Everything your agent needs to be safe, responsive, and measurable.

Built-in guardrails + moderation

Two-Way Safety, Built In

Most platforms stop at content filters. We moderate both ways - and give you the logic, visibility, and flexibility to do it your way.

Two-way moderation

Works with CometChat AI, OpenAI, or your own moderation API

Fallback logic, refusal routing, escalation paths

Visual policy builder with thresholds, triggers, and roles

Audit trails, CSAM detection, and full RBAC compliance

Plug into any stage of the message lifecycle

Multichannel notifications engine

Your agent is only helpful if people come back to talk to it.

Most agents get ghosted. Yours won’t.

Native push, email, and SMS support

Retry logic, delivery throttling, and batching

Trigger-based delivery rules - unread X mins, fallback triggered, user went silent

Threaded email replies (yes, replies go back to chat!)

Integrates with SendGrid, Twilio, or your custom providers

User-level frequency + preference settings

Insights dashboard

Ship the agent. Then make it better. Without needing Mixpanel, Segment, or BI setups.

From day one, you get built-in visibility into what your agent is doing - and how people are responding.

Resolution rates, fallback frequency, retry counts, latency

Tool usage breakdowns, prompt paths, knowledge base hits

Conversation-level analytics: drop-off points, re-engagement, success outcomes

Sentiment markers and feedback loops

Exportable, filterable, and privacy-respectful

Chat Integrations

Flexible ways to deploy the chat

Pick the integration path that fits your stack, team, and timeline.

Widget Builder

A no-code chat builder for any platform, built for high-impact use cases that need real chat fast and flexible.

Customize entirely and toggle chat functions as needed
Integrate with a single line of code
Deploy and launch your in-app chat

Chat UI Kits

Comprehensive UI Kits with all the chat features you need, designed to grow with your app.

Customize chat, build and launch effortlessly
Pre-built UI components & business logic
Easily customizable & extensible

Chat SDKs

Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences.

Fully customizable workflows
Build your own chat interface
Extend beyond core capabilities with ease

Trust & Security

Security and scale you can trust

Global scale, certified compliance, and always-on reliability you can trust in production.

Image

Use Cases

How teams use CometChat agents

Explore how user-facing agents handle support, guidance, discovery, and operational tasks
across different industries and products.

Marketplaces

Copilots to guide users through onboarding, listings, dispute steps, and order checks. Pull real-time backend data and shift the user to the right screen or form whenever the workflow calls for it.

Test drive our sample agents

Run real conversations, trigger tools, and see how agent behaviors and UI elements actually work.

View Demos
icon