AI Agents & Copilots
The no-code way to build real, useful AI agents
Features
The core features behind your agent
Key components your agent has under the hood
Build your agent by describing what it should do in plain language - no complex setup required.
Use a large catalog of ready-to-use tools without writing any integration code. Trigger workflows, pull data, and perform common actions straight out-of-the-box.
Bring your own logic through MCP tools, internal APIs, or external services. Add any custom capability your stack needs - fully flexible and developer controlled.
Link your docs, website, FAQs, product data, or website content so the agent can answer accurately.
Set the agent’s tone, style, and persona to reflect your brand in every interaction.
Works seamlessly for both guest and logged-in users, with the right level of context for each.
Drop it into any web or mobile stack - React, Vue, Next.js, iOS, Android, anything.
Let your agent see what the user sees - UI state, screen context, selected items - so responses stay relevant.
Agent usage
What can you make your agent do?
From simple to superhuman - tasks and interactions your agent can support.
Answer anything
Drive your UI
Run backend logic
Hand off smoothly
Coordinate processes
Act proactively
AI-ready chat layer, out-of-the-box
A complete, production-grade chat interface built for real AI-driven conversations.
Streaming replies with thinking states
Retry & stop controls
Feedback controls
Rich response rendering
Interactive UI actions
Inline citations & expandable reasoning
Markdown rendering
Voice messages
Multimedia support
Chat Integrations
Flexible ways to deploy the chat
Pick the integration path that fits your stack, team, and timeline.
Widget Builder
A no-code chat builder for any platform, built for high-impact use cases that need real chat fast and flexible.
Chat UI Kits
Comprehensive UI Kits with all the chat features you need, designed to grow with your app.
Chat SDKs
Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences.
Core Platform Capabilities
The essentials: What every agent gets
Everything your agent needs to be safe, responsive, and measurable.
Built-in guardrails + moderation
Two-Way Safety, Built In
Two-way moderation
Works with CometChat AI, OpenAI, or your own moderation API
Fallback logic, refusal routing, escalation paths
Visual policy builder with thresholds, triggers, and roles
Audit trails, CSAM detection, and full RBAC compliance
Plug into any stage of the message lifecycle
Built-in guardrails + moderation
Two-Way Safety, Built In
Most platforms stop at content filters. We moderate both ways - and give you the logic, visibility, and flexibility to do it your way.
Two-way moderation
Works with CometChat AI, OpenAI, or your own moderation API
Fallback logic, refusal routing, escalation paths
Visual policy builder with thresholds, triggers, and roles
Audit trails, CSAM detection, and full RBAC compliance
Plug into any stage of the message lifecycle
Multichannel notifications engine
Your agent is only helpful if people come back to talk to it.
Native push, email, and SMS support
Retry logic, delivery throttling, and batching
Trigger-based delivery rules - unread X mins, fallback triggered, user went silent
Threaded email replies (yes, replies go back to chat!)
Integrates with SendGrid, Twilio, or your custom providers
User-level frequency + preference settings
Multichannel notifications engine
Your agent is only helpful if people come back to talk to it.
Most agents get ghosted. Yours won’t.
Native push, email, and SMS support
Retry logic, delivery throttling, and batching
Trigger-based delivery rules - unread X mins, fallback triggered, user went silent
Threaded email replies (yes, replies go back to chat!)
Integrates with SendGrid, Twilio, or your custom providers
User-level frequency + preference settings
Insights dashboard
Ship the agent. Then make it better. Without needing Mixpanel, Segment, or BI setups.
Resolution rates, fallback frequency, retry counts, latency
Tool usage breakdowns, prompt paths, knowledge base hits
Conversation-level analytics: drop-off points, re-engagement, success outcomes
Sentiment markers and feedback loops
Exportable, filterable, and privacy-respectful
Insights dashboard
Ship the agent. Then make it better. Without needing Mixpanel, Segment, or BI setups.
From day one, you get built-in visibility into what your agent is doing - and how people are responding.
Resolution rates, fallback frequency, retry counts, latency
Tool usage breakdowns, prompt paths, knowledge base hits
Conversation-level analytics: drop-off points, re-engagement, success outcomes
Sentiment markers and feedback loops
Exportable, filterable, and privacy-respectful
Trust & Security
Security and scale you can trust
Global edge network, iron-clad security, and 99.999% uptime. Battle-tested infrastructure that scales to billions of users.
Use Cases
How teams use CometChat agents
Explore how user-facing agents handle support, guidance, discovery, and operational tasks across different industries and products.
Copilots to guide users through onboarding, listings, dispute steps, and order checks. Pull real-time backend data and shift the user to the right screen or form whenever the workflow calls for it.
Agents to support patients with intake, benefits lookup, scheduling, and follow-up guidance. Direct users to the right forms or care pages while staying aligned with compliance requirements.
Chat agents that can streamline discovery, support members, and keep conversations healthy with smart moderation. Surface the right groups or threads and move users to specific community spaces as needed.
AI agents to answer product questions, fetch account-specific info, and walk users through setup flows. Trigger in-app actions, open relevant settings pages, and help users complete multi-step tasks without friction.
Copilots to simplify product discovery, track orders, handle returns, and serve personalized suggestions. Guide shoppers by opening product pages, preparing carts, and nudging them through decision points.
Chat agents to explain concepts, generate exercises, review progress, and help learners navigate complex course structures. Take students directly to the correct lesson, quiz, or submission point.
Conversational assistants that helps users build profiles, refine preferences, discover matches, and stay engaged with contextual prompts, safety guidance, and seamless transitions into chats or premium features.
In-game copilots that guides onboarding, tracks quests and progression, surfaces relevant missions or rewards, and moves players seamlessly into matches, events, or inventory screens.
Test drive our sample agents
Run real conversations, trigger tools, and see how agent behaviors and UI elements actually work.
