The CometChat Blog

50+ App Engagement Stats to Help You Scale

Are you looking to improve your app engagement? Here we present you with useful user engagement statistics to help you on your way!

The Ultimate Guide to Data Masking

In this article, you'll learn about data masking, why it's important, how to implement it, and the complexities involved.

Olá! from Web Summit in Lisbon

Earlier this month, CometChat was fortunate enough to exhibit at Web Summit, the largest technology conference in Europe. Web Summit was attended by over 70K people November 2nd - 4th in Lisbon, Portugal. Read more!

Unlock Greater Control, Extended Functionality & Easier Management With our New UI Kits

We’re excited to announce the beta release of our new, re-architected UI kits for React, Angular, Flutter, Android Java and iOS. Our industry leading UI kits have helped hundreds of customers ship customized chat quickly with minimal effort, and we’re happy to make them even better.

A Primer on Measuring Product Adoption

If you launch an app on the app store, and no one downloads it, does it even exist? That’s the 21st-century zen riddle of the modern-day app developer. This post will cover why measuring product and user adoption is important, the challenges involved in quantifying it, and give you 15 key KPIs and metrics to use in your product adoption strategy to judge the success of your new product with formulas for each.

Getting Started With CometChat: FAQs

New to CometChat? Welcome! We're glad you're here. We often hear from folks who are eager to start implementing our in-app user-to-user communication platform, but aren't quite sure where to start. So we've compiled this list of questions we get asked a lot, in hopes it will help you ship CometChat with confidence. Check them out here, along with some additional resources we think you'll find helpful.

Secret Sauce: How Chat Increased LifeQuest's Time-In-App by Elevenfold

LifeQuest built an app that solved a real-world problem: making it easy and safe for mental health providers to connect with patients digitally in a convenient way. However, customer retention and time-in-app had been the main challenges. Eventually, they used CometChat's SDK to create the exact product fit that users wanted, helping them increase user retention sevenfold.

Highlights from CometChat's Booth at North Star Dubai

What a week at North Star Dubai! There was so much to see and do during the five-day conference, and we had a blast representing CometChat at GITEX GLOBAL, the largest tech and startup event in the world, with over 100k attendees and 4k exhibitors.

7 Customer Engagement Metrics You Should Be Tracking

The first step toward happy users is understanding how they're engaging with your product and where they're deriving value. Here, we'll discuss the most useful customer engagement metrics for apps, including which ones matter most, common mistakes made with customer engagement analytics, and ideas for how to use your user engagement metrics to improve your app and keep your users coming back for more.

How FruitLab Drove Engagement and Reaped Unexpected Awards

Research has shown that 21% of newly downloaded apps are abandoned after just one use. If you manage, build, or have founded an app, driving engagement is always on trend and leads to growth, revenue, and, ultimately, profitability. One tech leader who has been unusually successful at fostering engagement is Abdel Hosen, head of development at Fruitlab, a gaming community platform. Read Fruitlab's story here.

Best Practices for Push Notifications in Your App

Push notifications are important for marketing and for a good user experience. In this article, you'll learn about some best practices for implementing push notifications in your app.

Slack, MS Teams, or Custom-Made Solution? Instant Messaging Done Right

Did you know that instant messaging precedes the internet? We guide you through the history of instant messaging and show you where it all began.

How Chat API Boosts the Engagement & Retention of Users

Instant messaging is a term that entered common usage during the 90s. The days of GTalk, Yahoo Messenger, Orkut, who can forget? But do you know that the actual concept of instant messaging dates back to the mid-1960s? The Compatible Time-Sharing Systems (CTSS) were one of the very first multi-user operating systems, created at the Massachusetts Institute of Technology (MIT)’s Computation Center in 1961.

11 Common Misconceptions About Mobile App Development

There are many things developers or their bosses often get wrong when developing mobile apps. In this article, you’ll dissect some common misconceptions about mobile development and share the truth.

CometChat + Daily Team Up to Bring You a World-Class Communications Experience

We are delighted to announce our new partnership with Daily, the leading video and audio API for large-scale use cases like telehealth, ed-tech, live events and more. By partnering together, both Daily and CometChat users will be able to build a world-class communications experience with rich in-app chat and calling in minutes.

Building a JavaScript Chat SDK? Start Here!

We partnered with developer Adrian Twarog to bring you a brand new series of video tutorials that will show you how simple it is to get started with our JavaScript Chat SDK.

How One Mental Health Startup Built a Thriving Community With Peer-to-Peer Connections

Peer-to-peer chat is a core part of the jumpingMinds platform, and the decision to build vs. buy is not one the team made lightly. Find out why they decided to integrate with CometChat vs. building it themselves.

How One Marketplace Abandoned Its Home-brewed Chat App to Prioritize Growth

“Build or buy?” is a question technology managers and business leaders ask themselves all the time. Making a decision is even more difficult when you’ve already started down a path that may have been more demanding, time-consuming, and less worthwhile than you’d initially imagined. Boatyard founder & CEO Nathan Heber discusses how his team learned that building chat yourself isn’t as straightforward as it initially seemed.