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Documentation Index

Fetch the complete documentation index at: https://www.cometchat.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

CometChat Campaigns is a notification management system that lets you design, target, and deliver in-app and push notifications to your users. It provides a visual dashboard for creating notification templates, managing delivery channels, and sending targeted campaigns — either immediately or on a schedule. Your backend can also send notifications programmatically via API.

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Key Capabilities

  • Send transactional notifications — Deliver a templated message to one or many users in real time, with per-recipient variable resolution.
  • Organise content with templates — Author reusable templates with typed variables, categories, and tags. Every notification flows through a template.
  • Immediate and scheduled campaigns — Send notifications right away or schedule them for a future date and time.
  • Track delivery and engagement — Capture delivered, read, clicked, and interacted signals for analytics and unread counts.

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Supported Channels

ChannelDescription
in_appIn-app notification feed rendered client-side via SDK
pushPush notifications delivered via FCM/APNs through CometChat’s push infrastructure

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Prerequisites

  • A CometChat app with appId and apiKey
  • At least one enabled channel created
  • At least one approved template
  • Users registered in CometChat (targeted by their UID)

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Setup Flow

The typical setup to send your first notification from the CometChat Dashboard:
1

Create a Channel

Go to Channels → Create Channel → Select type (in_app or push) → Name it → Save.
2

Create a Category (optional)

Go to Categories → Create → Name it (e.g., “Marketing”, “Alerts”). Categories are used for filter chips in the notification feed UI.
3

Create a Template

Go to Templates → Create Template → Enter name → Select channel(s) → Design content in the visual builder.
4

Create a Bubble for the Template

Design the card bubble — this is the Card Schema JSON that gets rendered natively in the notification feed.
5

Create and Send a Campaign

Define your audience, select the channel, category, and template, then send or schedule the campaign.

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Limits

ResourceLimit
Recipients per API call10,000

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Common Use Cases

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Transactional alerts

Order shipped, payment receipt, password reset, security alert. One templated message per event, dispatched in real time, with per-recipient variable substitution ({{order_id}}, {{user_name}}).

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Marketing campaigns

Product launches, promotional offers, re-engagement nudges. Schedule the send, upload a recipient list, and deliver across in-app and push channels.

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Operational messages

Maintenance windows, policy updates, account changes. Dispatched to a broad audience and routed through the in-app feed so users can revisit them.

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Frontend Integration

Integrate Campaigns into your client application using either the pre-built UI Kit components or the Chat SDK for custom implementations.

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UI Kit

React

Pre-built React components for notifications

React Native

Native mobile components for React Native

iOS

Swift UI Kit for iOS notifications

Android

Android UI Kit for notifications

Flutter

Flutter widgets for notifications

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SDK

JavaScript

JavaScript SDK integration

React Native

React Native SDK integration

iOS

Swift SDK integration

Android

Android SDK integration

Flutter

Flutter SDK integration

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Quick Navigation

Channels

Configure delivery channels for in-app and push notifications

Categories

Organize notifications with categories for filtering

Templates

Create reusable notification templates with variables and versioning

Campaigns

Create and manage targeted notification campaigns