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A campaign lets you send notifications to a targeted group of users using a pre-designed template. You select recipients, choose a template, personalize content with variables, and either send immediately or schedule for later. The dashboard tracks delivery progress and shows how many notifications were sent, delivered, and failed.

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Creating a Campaign

The dashboard wizard walks you through four steps:
1

Recipients

Choose your input mode:
  • CSV — Upload a file with a user_id column and optional variable columns
  • User picker — Select from the Users list
2

Select Template

Pick an approved template. The template determines the content and delivery channels.
3

Compose

Enter campaign name, set per-user variables, and add an optional analytics tag.
4

Review & Send

Review the summary. Choose Send Now or Schedule for a future date/time.

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Scheduling

OptionDescription
Send NowImmediate dispatch
ScheduleSet a future date/time
You can click “Send Now” on a scheduled campaign to override the schedule and send immediately.

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Campaign Status Flow

StatusDescription
draftCampaign created but not yet sent or scheduled
scheduledQueued for future delivery
sendingCurrently dispatching to recipients
completedAll recipients processed successfully
failedAll recipients failed
partially_failedSome recipients succeeded, some failed
cancelledCancelled before send time

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Cancel and Delete

  • Cancel — Cancels a scheduled or draft campaign. Cannot cancel once sending has started.
  • Delete — Only draft campaigns can be deleted.

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Limits

LimitValue
Recipients per API call10,000