About Randstad
Randstad is one of the world’s largest HR services providers, connecting thousands of professionals with the right opportunities every day. With a global footprint and a reputation for reliability, they blend people-first values with technology to make hiring smoother, faster, and more human.
The challenge: speed without compromise
When Randstad’s team decided to roll out a new chat experience for recruiters and candidates, time was the biggest enemy. They needed:
Fast setup
a chat solution ready to handle 1,000+ users immediately
Enterprise compliance
vendor intake, contracts, and NDAs without slowing the rollout
Scalability
concurrency limits high enough to handle real-world recruiter-candidate conversations
In hiring, waiting weeks to go live isn’t an option. Randstad needed a way to move quickly while staying compliant.
The CometChat solution: flexibility in action
CometChat worked side by side with Randstad’s procurement and IT leaders to make it happen. We:
Built a custom subscription with higher concurrency limits for their scale
Enabled early user imports so over a thousand recruiters and candidates could be ready on day one
Streamlined approvals by handling billing, subscriptions, and legal steps in parallel
Added a touch of backend wizardry to upgrade their app without starting over
The result? A production-ready chat app—without the usual delays.
The impact: hiring conversations without delays
Within days, Randstad had recruiters and candidates chatting in real time. The impact was clear:
Zero downtime in hiring
Zero downtime in hiring - no waiting for systems to catch up
Faster connections between people and opportunities
Reduced rollout stress for their internal teams
Stronger trust in the tools supporting their hiring journey
Conclusion: building trust under pressure
For Randstad, speed and reliability weren’t just nice-to-haves—they were mission-critical. CometChat delivered both, proving that even complex enterprise setups can feel simple when handled with care. Together, we turned urgency into action, giving Randstad exactly what they needed: meaningful conversations, started sooner.
