Comparison
CometChat vs PubNub
The Pricing Comparison
How CometChat's pricing beats PubNub
CometChat's feature rich UI Kits and advanced capability ensure that you get everything you pay for and more.
Category
UI components
Pre-built chat UI kits for all major frameworks
No chat UI; developers build everything themselves
Core chat features
Search, presence, typing indicators, voice/video included
Basic chat primitives; advanced features require add-ons or custom build
Build effort
Fast setup with ready UI + workflows
High effort; all UI and UX built from scratch
Moderation
AI-powered contextual moderation, human in the loop for review
Basic filtering; advanced moderation requires Functions
Security
Built-in authentication and compliance tooling
Strong access control but relies on configuration and add-ons
Voice and video calling
Fully integrated
Not provided; must be custom built
Pricing model
Transparent pricing, no hidden costs
Transaction-based; overage risk and extra support costs
If you’re comparing, we’ll make it simple.
Great tech shouldn’t break the bank. Whether you’re switching to CometChat or choosing us among your options, we appreciate the support - and we’ll make it easy. We’ll beat major competitors’ pricing by up to 30%.
Chat Essentials
What CometChat has to offer
Every core chat feature built in at a better cost.
Instant reliable chat
Read & delivered reciepts
Rich media support
User management
Quoted replies
Conversational search
User presence
Message history
Typing indicators
Integrating In-App Chat
Choose from low code, no code, or custom code integration paths, and scale to others as your needs evolve
Widget Builder
A no-code chat builder for any platform, built for high-impact use cases that need real chat fast and flexible.
UI Kit Builder
A low-code chat builder that is fully customizable, easy to integrate, and scales with your product.
Chat UI Kits
Comprehensive UI Kits with all the chat features you need, designed to grow with your app.
Chat SDKs
Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences.
The CometChat Advantage
Comprehensive UI Kits
Access every feature that enhances the in-app chat experience
CometChat's comprehensive UI Kits allow users to access advanced chat features including, quoted replies, rich media messaging, typing indicators and more out of the box.
Each component of the UI Kit handles its own chat logic, your team doesn't need to wire the SDK calls. Select components, arrange within your chat app and deploy with ease.
Every component is available within the open-source Figma file. You can now access and experiment with multiple in-app chat features to asses the capabilities that would improve your overall chat experience.
Comprehensive UI Kits
Access every feature that enhances the in-app chat experience
CometChat's comprehensive UI Kits allow users to access advanced chat features including, quoted replies, rich media messaging, typing indicators and more out of the box.
Each component of the UI Kit handles its own chat logic, your team doesn't need to wire the SDK calls. Select components, arrange within your chat app and deploy with ease.
Every component is available within the open-source Figma file. You can now access and experiment with multiple in-app chat features to asses the capabilities that would improve your overall chat experience.
Customization, Control and Flexibility
The CometChat dashboard is built to give users control over every aspect of the chat experience and the ability to customize every feature to their needs.
Define complex rules, manage settings for moderation from the dashboard, and set smart fallback logic for complete customization.
Built-in notification engine, provides users with the ability to customize notification preferences. Users have access to full push/email/SMS support across platforms.
Unified analytics that decode user behavior, predict churn, and optimize engagement. All in one dashboard. Customizable to understand trends that matter to you.
Customization, Control and Flexibility
The CometChat dashboard is built to give users control over every aspect of the chat experience and the ability to customize every feature to their needs.
Define complex rules, manage settings for moderation from the dashboard, and set smart fallback logic for complete customization.
Built-in notification engine, provides users with the ability to customize notification preferences. Users have access to full push/email/SMS support across platforms.
Unified analytics that decode user behavior, predict churn, and optimize engagement. All in one dashboard. Customizable to understand trends that matter to you.
Advanced Moderation Capabilities
Built-in moderation to secure every conversation
CometChat offers built-in moderation with an enhanced rule engine and contextual moderation, fully configurable from the dashboard. Manage rules, prompts, thresholds, and fallback logic from a single UI.
Contextual moderation evaluates entire conversations, not just keywords, to detect harmful content accurately. This reduces false positives and improves platform safety.
Flag suspicious messages in the dashboard using your rules and contextual signals. Route flagged items for human review when needed.
Advanced Moderation Capabilities
Built-in moderation to secure every conversation
CometChat offers built-in moderation with an enhanced rule engine and contextual moderation, fully configurable from the dashboard. Manage rules, prompts, thresholds, and fallback logic from a single UI.
Contextual moderation evaluates entire conversations, not just keywords, to detect harmful content accurately. This reduces false positives and improves platform safety.
Flag suspicious messages in the dashboard using your rules and contextual signals. Route flagged items for human review when needed.
Ease of Integration
Low code/ no code or custom coded sites: launch with ease
Launch your in-app chat fast, with the no-code widget builder that allows you to customize chat your way and deploy at ease with a single line of code. This is compatible with WordPress, Wix, Shopify or any other no-code platform.
The low-code UI Kit builder allows you to toggle in-app chat features, arrange them your way and deploy chat instantly in just two simple steps. Ideal if your aim is to launch chat, fast.
CometChat's comprehensive UI Kits are equipped with all in-app chat features that make for a stellar user experience, including quoted replies, conversational search, rich media support and more.
Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences, compatible with any UI Kit.
Ease of Integration
Low code/ no code or custom coded sites: launch with ease
Launch your in-app chat fast, with the no-code widget builder that allows you to customize chat your way and deploy at ease with a single line of code. This is compatible with WordPress, Wix, Shopify or any other no-code platform.
The low-code UI Kit builder allows you to toggle in-app chat features, arrange them your way and deploy chat instantly in just two simple steps. Ideal if your aim is to launch chat, fast.
CometChat's comprehensive UI Kits are equipped with all in-app chat features that make for a stellar user experience, including quoted replies, conversational search, rich media support and more.
Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences, compatible with any UI Kit.
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In-app chat and messaging with every feature your users will love, equipped with built-in moderation, easy to integrate and launch.
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In-app voice and video calling, built to handle growing bandwidth, equipped with screen sharing, polls, reactions and more to make calling efficient and secure.
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Full stack AI agents ready for production - CometChat delivers the full stack: agent logic, frontend, hosting, infrastructure, and compliance, so you don’t start from scratch.
Voice and Video Calling
Build in-app voice and video calling that grows with your platform
Crystal-clear calling with production-ready UI components and video calling SDKs
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In-app voice and video calling equipped with every feature your users will enjoy, including 1:1 calls, group calling, screen sharing, interactive features and more.
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Supports dynamic call layouts, adapts intelligently to user bandwidth. Reliable infrastructure with global edge network, supporting millions of concurrent calls.
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Built with end-to-end encryption and adherence to global standards such as HIPAA, SOC 2, PIPEDA, and ISO 27001.
Full Stack AI Agents
Launching your agent just became effortless
Done-for-you. Full stack. Production-ready.
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CometChat builds and hosts fully managed AI agents, from idea to production, with no infrastructure overhead. Agents are scalable, compliant, and designed to go live without developer dependency.
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AI agents built with production-ready chat UI, built-in moderation and guardrails for secure conversations, multi-channel notification engine and an advanced insights and analytics dashboard
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From FAQs to frontline copilots and everything in between. You can now build AI chatbots, in-app copilots and custom agents anywhere, with ease.
Featured customer stories
Enhancing Agency-Client Engagement: Pangea.ai’s Chat Integration with CometChat
Randstad Fast-Tracks Hiring with CometChat
How Bitdefender and CometChat Deliver AI-Powered Scam Protection
How Clutch.co leverages chat for a stellar B2B experience
Enhancing Agency-Client Engagement: Pangea.ai’s Chat Integration with CometChat
Randstad Fast-Tracks Hiring with CometChat
Start building today
Build faster, scale smarter, and elevate your chat experience with tools that grow with your business.