Community
In-app chat, calling and AI agents for social communities.
136,000+
apps powered by CometChat
531M+
users connected worldwide
20M+
messages sent every day
163+
countries connected through CometChat
Chat and Messaging
Community chat and messaging functions
Build community chat apps with threaded discussions, rich media sharing, moderation, and interactive elements that drive user engagement and retention.
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Real-time messaging with 1:1, group, and broadcast channels for community discussions, announcements, and interest-based conversations that scale with your members.
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Show online/offline status and activity updates in real-time so community members know who's available to connect and engage.
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Keep community discussions organized with threaded responses and quoted replies that make following conversations in busy channels effortless.
Voice and Video Calling
Real-time voice and video calling
In app voice and video calling with group video rooms, live broadcasts, reactions, and breakout spaces for community hangouts, virtual events, and creator connections.
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Host community hangouts, interest group calls, and virtual events with breakout rooms for smaller discussions, picture-in-picture mode, and customizable spaces.
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Polling, chat, and live reactions during community calls enable interactive participation for virtual meetups, AMAs, and group discussions.
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Manage community roles, member permissions, friend connections, and user reporting with built-in tools for maintaining healthy communities.
AI Agents & Copilots
AI agents and copilots for social communities
Go beyond basic user-to-user messaging. Build AI agents and interactive chat experiences that transform how community members connect and engage.
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Build matchmaking agents that connect members with similar interests, suggest relevant groups and events.
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Deploy content discovery agents that recommend trending discussions, surface popular posts, notify members about new communities they might enjoy.
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Launch event assistant agents that help members discover upcoming community events, send reminders for activities they're interested in, answer questions.
Platform Features
Beyond traditional capabilities
Advanced moderation features, notifications, webhooks and analytics to keep communities safe and interactive.
Moderation and Guardrails
Context-aware moderation analyzes complete conversations to detect harassment, hate speech, spam, and community guideline violations beyond simple keyword filtering.
AI agent guardrails prevent agents from sharing personal contact information, block inappropriate responses, and ensure bots can't be exploited to bypass community rules.
Flag and review tools let you set custom moderation rules on the dashboard to automatically escalate serious violations for community manager review.
Moderation and Guardrails
AI-powered moderation secures community conversations and protects members, while AI agent guardrails ensure safe interactions that prevent harassment and maintain community standards.
Context-aware moderation analyzes complete conversations to detect harassment, hate speech, spam, and community guideline violations beyond simple keyword filtering.
AI agent guardrails prevent agents from sharing personal contact information, block inappropriate responses, and ensure bots can't be exploited to bypass community rules.
Flag and review tools let you set custom moderation rules on the dashboard to automatically escalate serious violations for community manager review.
Notification Engine
Utilize online presence push, SMS and email notifications to immediately match community members who are online and prepared to engage in a chat.
Trigger notifications from simple events such as message sent and edited, or set advanced triggers such as message read or message delivered.
Get notified for every group or individual action, such as notify all on groups and more
Notification Engine
In built, customizable notification engine to keep community members on your platform engaged and interactive at all times.
Utilize online presence push, SMS and email notifications to immediately match community members who are online and prepared to engage in a chat.
Trigger notifications from simple events such as message sent and edited, or set advanced triggers such as message read or message delivered.
Get notified for every group or individual action, such as notify all on groups and more
Insights and Analytics
Track member engagement patterns by monitoring session duration, group formation rates, conversation frequency, and event participation rates to optimize member matching and improve community retention.
Monitor community health metrics including active members, harassment incidents, moderation actions, and discussion activity to identify disengaged users and maintain a safe, positive community environment.
Measure AI agent effectiveness by tracking support bot resolution rates, onboarding completion with welcome agents, and how AI-assisted features like interest-based recommendations impact member satisfaction.
Insights and Analytics
Track member engagement, optimize connections, and reduce churn with analytics that reveal how members interact, collaborate, and stay connected in your social community.
Track member engagement patterns by monitoring session duration, group formation rates, conversation frequency, and event participation rates to optimize member matching and improve community retention.
Monitor community health metrics including active members, harassment incidents, moderation actions, and discussion activity to identify disengaged users and maintain a safe, positive community environment.
Measure AI agent effectiveness by tracking support bot resolution rates, onboarding completion with welcome agents, and how AI-assisted features like interest-based recommendations impact member satisfaction.
Global Compliance and Regulations
HIPAA
GDPR
CSAM
COPPA
SOC2
DSA
Global Compliance and Regulations
Stay aligned with global safety and privacy regulations out of the box. Compliant with:
HIPAA
GDPR
CSAM
COPPA
SOC2
DSA
Webhooks
Trigger webhooks for messages, reactions, group activity, and moderation events to sync data with analytics and engagement tools.
Automate community workflows such as member notifications, moderation escalation, and support ticket creation through reliable webhook endpoints.
Capture AI agent responses including report creation, user behavior analysis and interactions overview to trigger improved interactions.
Webhooks
Trigger secure, event-driven updates across your social community whenever members interact, schedule meets or AI agents suggest activities.
Trigger webhooks for messages, reactions, group activity, and moderation events to sync data with analytics and engagement tools.
Automate community workflows such as member notifications, moderation escalation, and support ticket creation through reliable webhook endpoints.
Capture AI agent responses including report creation, user behavior analysis and interactions overview to trigger improved interactions.
Integrating CometChat
Start with any integration method and scale to others as your needs evolve
Widget Builder
A no-code chat builder for any platform, built for high-impact use cases that need solutions fast and flexible.
UI Kit Builder
A low-code chat builder that is fully customizable, easy to integrate, and scales with your product.
UI Kits
Comprehensive UI Kits with all the chat features you need, designed to grow with your app.
SDKs
Open source SDKs and APIs for all popular frameworks to build bespoke chat experiences.
Featured customer stories
How Vaave transformed alumni engagement with CometChat’s real-time chat
Vaave, a leading alumni management platform, integrated CometChat to enhance real-time communication and engagement within alumni communities.
How Geocaching got chat-ready
Geocaching HQ partnered with CometChat to bring Lily Chat to life, enabling safe, scalable, location-based communication for millions of treasure hunters worldwide.
How Playo leverages CometChat to build a thriving sports community
Struggling to find ways to keep users engaged within their app, Playo, a leading sports platform in India and the Middle East, turned to CometChat for a solution.How Vaave transformed alumni engagement with CometChat’s real-time chat
Vaave, a leading alumni management platform, integrated CometChat to enhance real-time communication and engagement within alumni communities.How Geocaching got chat-ready
Geocaching HQ partnered with CometChat to bring Lily Chat to life, enabling safe, scalable, location-based communication for millions of treasure hunters worldwide.Let's map out how CometChat works for you.
30 minutes. Real answers. A plan you can actually act on.
Pick a time that works, talk to someone who knows the product.
Your use case shapes the call - no guessing, no repeating yourself.
No commitment. Just a straight conversation about how this fits - and if it doesn't, we'll say so.
Trusted by teams building conversations at scale.
Contact our sales team
Community
Create a safe, secure and engaging in-app community for your users
Messaging experience that seamlessly scales from thousands to millions of users. Leverage AI-powered moderation to prevent and manage inappropriate user behaviors.
Trusted by
Moderation
Safe and spam free messaging
Take control and maintain a respectful environment.
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Automatically detect and filter out spam, offensive and inappropriate content.
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Swiftly review and take action on all moderation issues from a centralized dashboard.
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AI-powered sentiment analysis to provide a deep understanding of the nuances within conversations.
Chat Management
Fine-tune communication with granular permissions
Specify who can start conversations, set rules for messaging, and configure group permissions.
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Set permissions on who can create, edit, delete and invite members to groups.
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Set rules for when users can message each other, whether before or after becoming friends.
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Define who can start a conversation. Restrict initial messaging to admins, verified users, or specific roles.
User Engagement
Create a highly engaged messaging experience
Encourage user interactions with visually appealing pre-built UI kits and interactive messages.
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Sleek and modern UI kits make chatting enjoyable and straightforward, encouraging frequent and prolonged engagement.
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Allow members to express themselves with a vast library of GIFs, personalized stickers.
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Integrate polls, surveys, welcome messages, and event registrations directly into the chat using interactive messages.
Announcements
Keep your community informed
Powerful tools for effective communication and information sharing.
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Broadcast important messages to the entire community. Announcements ensure that your messages reach every member.
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Automatically send system-generated messages for various actions and events. From welcome messages for new members to notifications about changes in group settings.
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Customize and schedule announcements to specific groups, channels or segments of your community.
Voice and Video Calling
Create immersive experiences that go beyond text
Allow members to engage more deeply through in-app voice and video calling.
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Integrate voice and video calling within groups and channels for members to catch up, engage, and have meaningful conversations.
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Create dedicated video rooms within your community for workshops, events, webinars, or live streams.
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Enhance engagement with features like screen sharing, presenter mode, and chat functionalities within the video room.
Communication platform built for growth
Build, ship and manage community chat at scale
Multi tenancy
Deliver secure, private chat experiences for all your tenants with a single, scalable platform
Security
Advanced encryption and security. Fully compliant with HIPAA, GDPR, SOC 2
Message retention
CometChat automatically stores your chat data for easy access in case of audits, disputes, or customer inquiries, ensuring no conversation is ever lost.
UI kits
Pre-built chat interface designed specifically for thriving communities. Get your app up and running faster with features that your members will love.
Scalability
Scale effortlessly to meet the demands of your expanding user base. A robust infrastructure that can support 1 Million+ concurrency.
Moderation
Protect your community users from inappropriate behavior with real-time chat monitoring, keyword filtering, and the ability to restrict or ban users.
Command center
Admin tools for user management, reporting and notifications
Monitor users and malicious texts
Centralized platform to view all blocked and flagged messages, ensuring seamless and efficient moderation
Reliable push, email and SMS notifications
Keep conversations flowing smoothly by sending push notifications whenever a user receives a new message. If those push notifications go unanswered, set up a workflow to automatically trigger email and SMS notifications.
Use insights to understand the quantity and quality of conversations
Discover active users, engaged groups, popular topics, and trending discussions. Leverage this intel to create new services and products that address your community's needs.
Conversational AI
Roll out an AI powered community experience
Conversation summary
Automatically generates concise summaries of long conversations, helping users quickly catch up on important discussions without scrolling through lengthy chat histories.
Suggested replies
AI-powered suggested replies to streamline communication, enabling users to respond quickly and keep conversations flowing smoothly.
Moderation
Detect and filter out inappropriate content, spam, and abusive language in real-time
Features and integrations to build a convenient, quick and professional health care experience
1 to 1 chat
Group chat
Voice & video calling
Secure file uploads
Patient chat history
Customer Stories
10 years and 50,000+ customer Stories
We built our previous chat system using Firebase but faced numerous issues as our user base grew. We had to completely rework it, and CometChat helped us go live quickly. We've received great feedback from our users since the switch.
Sahib Hussain
Lead Developer
The complete in-app calling system from CometChat has dramatically reduced our call center costs. It also helped streamline internal processes while improving overall customer satisfaction and NPS!
Amit Sharma
SVP, Engineering
At Playo, we believe chat is the backbone of any community. Integrating CometChat in our app has significantly boosted user engagement, leading to frequent bookings and a more interactive experience for our users.
Amit Roushan
Co-founder
We built our previous chat system using Firebase but faced numerous issues as our user base grew. We had to completely rework it, and CometChat helped us go live quickly. We've received great feedback from our users since the switch.
Sahib Hussain
Lead Developer
The complete in-app calling system from CometChat has dramatically reduced our call center costs. It also helped streamline internal processes while improving overall customer satisfaction and NPS!
Amit Sharma
SVP, Engineering
At Playo, we believe chat is the backbone of any community. Integrating CometChat in our app has significantly boosted user engagement, leading to frequent bookings and a more interactive experience for our users.
Amit Roushan
Co-founder
Start building today
Build faster, scale smarter, and elevate your chat experience with tools that grow with your business.
