Building real time chat from scratch is hard. And the team at Soona recognized this from the get go. So it was no surprise when they were able to quickly ship a full-fledged in-app chat solution using CometChat.
Here is what their team members had to say about us-
And if you're wondering what the final product looks like, without further ado-
Using CometChat, Soona was able to instantly collect feedback and respond in real-time to their customers' needs.
Here is what their founder Elizabeth Giorgi had to say about their new chat feature-
With soona anytime, customers can send us their product and get photos and video clips for less than the price of stock and everything is always delivered in 24 hours. But now, it’s totally powered with real-time chat. So you, as our customer, can chat with our crew in real time while you shop your content.
Real time chat allows you to chat with one crew member or multiple. One of the best parts of real time chat is being able to give feedback on each and every shot. Here’s how it works:
When a shot comes in - you can chat with your crew and say: “LOVE THAT. But let’s add more blue props!”
Or if you just want to give general feedback, you can chat about anything at all. “I know I said let’s shoot in the kitchen, but let’s do green screen instead!”
Perhaps your shoot is going awesome and you just want to send them a 💖 emoji. You can do that too! 💖💖💖
Read the full post at: https://soona.co/blog/2019/11/5/soona-anytime-now-features-real-time-chat