Snaphunt is a Singapore-based hiring platform designed to connect employers with active and passive talent worldwide. Think of it as “LinkedIn on steroids”: smart sourcing, instant outreach, and scalable candidate engagement. Every month, the platform adds over 200,000 new candidates, making chat and messaging critical to keeping employers and job seekers connected.
When growth became too expensive
As Snaphunt’s traction skyrocketed, their chat costs did too. Automated system messages were being miscounted as real conversations, inflating usage to over 170,000 monthly active chat users. For a startup still fundraising, their chat bill suddenly rivaled their AWS bill—unsustainable and impossible to justify to investors.
Snaphunt was stuck between:
Cutting chat entirely (and breaking core workflows)
Burning precious runway on a misaligned pricing model
Smarter chat, right-sized for hiring
Instead of forcing Snaphunt to rebuild chat from scratch, CometChat partnered with their engineering team to reconfigure the integration. Together, they:
Refined how users were logged in and counted
Shifted to a pricing plan that only charged for real conversations, not automated pings
Fixed implementation quirks like filtering and socket connections
Sustainable growth, without the anxiety
With CometChat, Snaphunt avoided the painful tradeoff of cutting chat or paying runaway bills. Recruiters now use chat to:
Instantly reach matched candidates
Coordinate interviews at scale
Run global hiring campaigns without worrying about costs
By scaling messaging the right way, Snaphunt can continue growing its talent marketplace and even experiment with new features like conversational AI recruiters—without fear of breaking the bank.
A partnership built to last
Snaphunt did not just gain a chat platform. They found a partner who understood their growing pains and worked side by side to solve them. With CometChat powering conversations at scale, Snaphunt can focus on its mission: helping companies find the right talent and helping talent find the right opportunities.
