Community

Create a safe, secure and engaging in-app community for your users

Messaging experience that seamlessly scales from thousands to millions of users. Leverage AI-powered moderation to prevent and manage inappropriate user behaviors.

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CometChat for Communities

Own your audience and deliver an engaging experience in a safe and moderated environment

Moderation

Safe and spam free messaging

Take control and maintain a respectful environment.

  • Automatically detect and filter out spam, offensive and inappropriate content.

  • Swiftly review and take action on all moderation issues from a centralized dashboard.

  • AI-powered sentiment analysis to provide a deep understanding of the nuances within conversations.

Chat Management

Fine-tune communication with granular permissions

Specify who can start conversations, set rules for messaging, and configure group permissions.

  • Set permissions on who can create, edit, delete and invite members to groups.

  • Set rules for when users can message each other, whether before or after becoming friends.

  • Define who can start a conversation. Restrict initial messaging to admins, verified users, or specific roles.

User Engagement

Create a highly engaged messaging experience

Encourage user interactions with visually appealing pre-built UI kits and interactive messages.

  • Sleek and modern UI kits make chatting enjoyable and straightforward, encouraging frequent and prolonged engagement.

  • Allow members to express themselves with a vast library of GIFs, personalized stickers.

  • Integrate polls, surveys, welcome messages, and event registrations directly into the chat using interactive messages.

Announcements

Keep your community informed

Powerful tools for effective communication and information sharing.

  • Broadcast important messages to the entire community. Announcements ensure that your messages reach every member.

  • Automatically send system-generated messages for various actions and events. From welcome messages for new members to notifications about changes in group settings.

  • Customize and schedule announcements to specific groups, channels or segments of your community.

Voice and Video Calling

Create immersive experiences that go beyond text

Allow members to engage more deeply through in-app voice and video calling.

  • Integrate voice and video calling within groups and channels for members to catch up, engage, and have meaningful conversations.

  • Create dedicated video rooms within your community for workshops, events, webinars, or live streams.

  • Enhance engagement with features like screen sharing, presenter mode, and chat functionalities within the video room.

Communication platform built for growth

Build, ship and manage community chat at scale

Multi tenancy

Deliver secure, private chat experiences for all your tenants with a single, scalable platform

Security

Advanced encryption and security. Fully compliant with HIPAA, GDPR, SOC 2

Message retention

CometChat automatically stores your chat data for easy access in case of audits, disputes, or customer inquiries, ensuring no conversation is ever lost.

UI kits

Pre-built chat interface designed specifically for thriving communities. Get your app up and running faster with features that your members will love.

Scalability

Scale effortlessly to meet the demands of your expanding user base. A robust infrastructure that can support 1 Million+ concurrency.

Moderation

Protect your community users from inappropriate behavior with real-time chat monitoring, keyword filtering, and the ability to restrict or ban users.

Command center

Admin tools for user management, reporting and notifications

Monitor users and malicious texts

Centralized platform to view all blocked and flagged messages, ensuring seamless and efficient moderation

Reliable push, email and SMS notifications

Keep conversations flowing smoothly by sending push notifications whenever a user receives a new message. If those push notifications go unanswered, set up a workflow to automatically trigger email and SMS notifications.

Use insights to understand the quantity and quality of conversations

Discover active users, engaged groups, popular topics, and trending discussions. Leverage this intel to create new services and products that address your community's needs.

Conversational AI

Roll out an AI powered community experience

Conversation summary

Automatically generates concise summaries of long conversations, helping users quickly catch up on important discussions without scrolling through lengthy chat histories.

Suggested replies

AI-powered suggested replies to streamline communication, enabling users to respond quickly and keep conversations flowing smoothly.

Moderation

Detect and filter out inappropriate content, spam, and abusive language in real-time

Features and integrations to build a convenient, quick and professional health care experience

Explore all features

1 to 1 chat

Group chat

Voice & video calling

Secure file uploads

Patient chat history

Customer Stories

10 years and 50,000+ customer Stories

We built our previous chat system using Firebase but faced numerous issues as our user base grew. We had to completely rework it, and CometChat helped us go live quickly. We've received great feedback from our users since the switch.

Sahib Hussain

Lead Developer

The complete in-app calling system from CometChat has dramatically reduced our call center costs. It also helped streamline internal processes while improving overall customer satisfaction and NPS!

Amit Sharma

SVP, Engineering

At Playo, we believe chat is the backbone of any community. Integrating CometChat in our app has significantly boosted user engagement, leading to frequent bookings and a more interactive experience for our users.

Amit Roushan

Co-founder

Start building today

Build faster, scale smarter, and elevate your chat experience with tools that grow with your business.

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