Pricing that fits your needs

Whether you are a solo-entrepreneur, growing start-up, or thriving enterprise, there is a CometChat plan for you. Start your unlimited 30 day trial today, no credit card required.

Meteoroid 10k

Introduce chat to your users

$

138

/mo

10,000

 monthly active users

500

 concurrent users

0

 video calling minutes

One-on-one & Group Chat
UI Kit (with code)
All standard chat features
Meteoroid Extensions

Asteroid 10k

Get your users talking

$

283

/mo

10,000

 monthly active users

500

 concurrent users

50,000

 video calling minutes

All Meteoroid Plan Features
One-on-one Voice & Video Calling
Asteroid Extensions
Webhooks

Moon 10k

Increase your user engagement

$

578

/mo

10,000

 monthly active users

500

 concurrent users

50,000

 video calling minutes

All Asteroid Plan Features
Multi-party and Group Voice/Video Conference
Datacenter Region Selection (US/EU)
Moon Extensions
Bots Interface
1 Staging & Dev Enviroment
Team Management (coming soon)
File & Data Encryption

Planet 10k

Scale your conversational footprint

$

1,018

/mo

10,000

 monthly active users

500

 concurrent users

50,000

 video calling minutes

All Moon Plan Features
HIPAA Compliance (Signed BAA)
Planet Extensions
5 Staging & Dev Enviroments
Global CDN
Customer Success Manager
$

950

/mo

Nebula

Our Nebula Plan is designed specifically for SaaS businesses, independent software vendors and development agencies.

The plan includes all Moon Plan features and-

Unlimited Apps
Pooled Billing
App Management Rest API (create apps dynamically)
Dynamically create apps via API
$

950

/mo

Enterprise

A scalable & custom chat solution for your business

All Nebula Plan features
Data Export
Dedicated Could Cluster
Service Level Agreements
Automatic data export
Audit Logs (coming soon)
Single Sign On (coming soon)
Phone Support
Technical Account Manager
Custom Priority Feature Support
Custom Integration Support
Invoice Billing

Add powerful extensions

Explore all extensions

Compare our plans
and find yours.

Meteoroid

Asteroid

Moon

Planet

Enterprise

CHAT

One-on-one Private Chat

Group Text Conference (Private, Public & Password Protected)

UI Kit (with code)

Users & Friends List

Users & Friends Presence

Typing Indicators

Read Receipts

Text & Custom Structured Messaging

Share Files & Multimedia

Moderators & Ability to Kick/Ban Users

Chat History

Unread Message Count

Users, Groups & Messages Search

VOICE & VIDEO CALLS

One-on-one Voice Call

One-on-one Video Call

Multi-party Voice Conference

Up to 4 users

Up to 8 users

Up to 15 users

Multi-party Video Conference

Up to 4 users

Up to 8 users

Up to 15 users

Switch Camera (Back Camera)

Moderation

User-to-user Blocking

Group Moderation (Ban & Kick)

Profanity Filter

Image Moderation

Sentiment Analysis

In-flight Message Moderation

Integrations

Post-event Webhooks

Bots Interface

In-flight Webhooks

Data

Cross-platform Sync

Multi-device Support

Server APIs

Client SDKs

Import & Migration

Staging & development environments

Global CDN

Multi App Management API

Infrastructure

Live Environments

1

1

1

1

Unlimited

Dev & Staging Environments

1

5

Flexible

Choose your AWS region

Private Dedicated Servers

Public static IP

USAGe

Monthly Active Users

Up to 100,000

Up to 100,000

Up to 100,000

Up to 100,000

Millions

Concurrent Users

Up to 5,000

Up to 5,000

Up to 5,000

Up to 5,000

Millions

Voice & Video Minutes

Up to 500,000

Up to 500,000

Up to 500,000

Up to 500,000

Millions

Messages/month

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

File Size Limit

5MB

25MB

100MB

500MB

Flexible

Data Retention

3 Months

1 Year

3 Years

7 Years

Flexible

Groups

100 Groups

500 Groups

1000 Groups

10,000 Groups

Flexible

Group Members

100 members/group

300 members/group

500 members/group

1000 members/group

Flexible

Security

Encryption in transit (SSL)

Encryption at rest (AES 256)

GDPR API

Compliance

GDPR

EU-US Privacy Shield (coming soon)

HIPAA (Signed BAA)

SOC 2 (coming soon)

Support

Community Forum Support

Email Support

Priority Email Support

Customer Success Manager

Private Slack Support

Service Level Agreement

Custom Feature Development

Implementation Assistance

See all features

Meteoroid

Chat

One-on-one Private Chat

Group Text Conference (Private, Public & Password Protected)

UI Kit (with code)

Users & Friends List

Users & Friends Presence

Typing Indicators

Read Receipts

Text & Custom Structured Messaging

Share Files & Multimedia

Moderators & Ability to Kick/Ban Users

Chat History

Unread Message Count

Users, Groups & Messages Search

VOICE & VIDEO CALLS

One-on-one Voice Call

One-on-one Video Call

Multi-party Voice Conference

Multi-party Video Conference

Switch Camera (Back Camera)

MODERATION

User-to-user Blocking

Group Moderation (Ban & Kick)

Profanity Filter

Image Moderation

Sentiment Analysis

In-flight Message Moderation

INTEGRATIONS

Post-event Webhooks

Bots Interface

In-flight Webhooks

DATA

Cross-platform Sync

Multi-device Support

Server APIs

Client SDKs

Import & Migration

Staging & development environments

Global CDN

Multi App Management API

INFRASTRUCTURE

Live Environments

1

Dev & Staging Environments

Choose your AWS region

Private Dedicated Servers

Public static IP

USAGE

Monthly Active Users

Up to 100,000

Concurrent Users

Up to 5,000

Voice & Video Minutes

Up to 500,000

Messages/month

Unlimited

File Size Limit

5MB

Data Retention

3 Months

Groups

100 Groups

Group Members

100 members/ group

INFRASTRUCTURE

Encryption in transit (SSL)

Encryption at rest (AES 256)

GDPR API

COMPLIANCE

GDPR

EU-US Privacy Shield (coming soon)

HIPAA (Signed BAA)

SOC 2 (coming soon)

SUPPORT

Community Support

Email Support

Priority Email Support

Customer Success Manager

Private Slack Support

Service Level Agreement

Custom Feature Development

Implementation Assistance

Frequently
Asked Questions

Can I try CometChat Pro for free?

Yes, you can try all the features of CometChat (including all our extensions) for the first 30 days.

What are monthly active uses?

A monthly active user is a user that has performed any activity on CometChat in the last 30 days.

What are concurrent users?

The number of users connected to CometChat at the same time are the concurrent users.

What happens if I exceed my plan’s limits?

If you exceed your concurrent users limit, you will be automatically charged an overage fee of $0.05 per additional monthly active user, $1 per additional concurrent user and $0.01 per additional video calling minute. To avoid any surprises, we recommend selecting a slightly higher plan than your current usage.

Are there any discounts available?

Yes. Volume pricing is calculated and applied automatically as your usage grows. No negotiation necessary.

I have an existing chat solution and database, will you help me migrate to CometChat?

Absolutely. We can set you up with a dedicated migration engineer once you are ready to go live.

Is CometChat GDPR compliant?

Yes, completely. You can read and review our terms, DPA, and sub-processor list at any time.

Will CometChat sign a BAA for HIPAA compliance?

Yes.

Where are your servers located?

When you create your app, you can choose to host it in Europe or North America. This not only allows you to achieve lower latencies within your region but makes it easier to comply with local regulations as well.

What our
customers are
saying

"We wanted to easily build a real-time chat service so that we could spend most of our time focusing on the chat engagement features our users wanted without having to worry about if our chat was going to work in the first place."

Knox Dobbins

CEO @ Feature Gaming

"We really loved the whole process! The support CometChat provided is phenomenal. I loved that I never had to wait very long for a response or resolution. Looking forward to building out our chat app with more of CometChat' features "

James Tucker

Developer @ soona

Not sure which plan is right for you?