136,000+
apps powered by CometChat
20M+
messages sent every day
163+
countries connected through CometChat
7ms
API response time
99.999%
uptime SLA
The gap
Without an approved platform for regulated, IP-sensitive work, conversations move to consumer apps beyond company control and compliant recordkeeping. CometChat AIR eliminates that compromise.
Slack and Teams are multi-tenant and cloud-hosted, and their AI features may process message content — an unacceptable risk when the content includes unpublished trial data or proprietary compound research.
Texting between sites or coordinating with a CRO partner over WhatsApp gets a fast answer, but it moves regulated and IP-sensitive conversations outside company-controlled systems, outside audit trails, and outside any defensible recordkeeping process.
Systems bolted onto email or shared drives are technically internal and sometimes GxP-considered, but slow, hard to search, and rarely built for the real-time cross-site or cross-CRO collaboration modern R&D and clinical operations need.
CometChat AIR
Real-time messaging, voice, video and AI that deploys entirely on the firm's own infrastructure — so privileged conversations never leave firm control and never train an external AI model, without sacrificing the UX attorneys will actually adopt.
Features
What do you get with CometChat AIR?
Compound- and trial-based channels with threads, file sharing, and searchable history for R&D, clinical, and safety teams.
Voice and video for cross-site R&D, CRO collaboration, and investigator meetings, hosted on your own infrastructure.
AI agents for literature summaries, trial data Q&A, and regulatory drafting using only your internal data.
Zero outbound internet required for air-gapped research and high-security R&D environments.
Deploy on bare metal, VMs, Docker, Kubernetes, or your own AWS, GCP, or Azure account with customer-managed, shared, or CometChat-managed operations.
Built for the people who own the decision:
Compliance
Enterprise-grade security with encryption, compliance, and deployment flexibility for regulated research and IP protection. Built to support GxP environments, not replace your organization's validation and quality processes.
Audit logs, tamper-evident message history, and granular retention controls support Part 11-relevant recordkeeping, pharmacovigilance attributability, and GxP-aligned retention schedules.
RBAC and admin controls support study-blinding and need-to-know segregation across trial sites, sponsors and CRO partners.
BYOK encryption, on-prem deployment, and a no-AI-training guarantee keep proprietary research and unpublished trial data inside your environment.
Why CometChat
A decade spent on one thing — messaging — now available entirely inside your clinical environment.
A decade of messaging, and only messaging — not a generalist adding chat as a feature.
Deploys entirely inside your firm's perimeter.
Modern collaboration without cloud-only lock-in or a DIY self-hosting burden.
Global edge network, iron-clad security, and 99.999% uptime. Battle-tested infrastructure that scales to billions of users.
Lightning-fast chat delivery through 35+ edge locations worldwide, ensuring minimal latency for all users.
99.999%
5B+ chats
Tell us about your environment and what you need to secure. We'll show you CometChat AIR running air-gapped, and map it to your deployment.
