136,000+
apps powered by CometChat
20M+
messages sent every day
163+
countries connected through CometChat
7ms
API response time
99.999%
uptime SLA
The gap
Without an approved communication platform for OT environments, critical conversations move to personal devices outside IT control and audit trails. CometChat AIR keeps every conversation secure, compliant, and on your infrastructure.
Slack and Teams are multi-tenant and cloud-hosted — often simply unreachable from segmented or air-gapped OT/plant-floor networks, leaving line workers and control-room staff without a sanctioned tool at all.
WhatsApp on the shop floor or a personal phone for a shift handoff gets the job done, but moves safety- and process-relevant conversations outside any audit trail — exactly when accountability matters most during an incident.
Technically inside the plant network, but slow, hard to search, and disconnected from engineering and corporate systems — creating silos between the floor and the office.
CometChat AIR
Real-time messaging, voice, video and AI that deploys entirely inside your own environment, including segmented or air-gapped OT networks, so plant floor, engineering, and corporate teams share one governed, real-time system instead of three disconnected ones.
Features
What do you get with CometChat AIR?
Line- and plant-based channels with threads, file sharing, and searchable history for shift handoffs, incidents, and engineering changes.
Voice and video for engineering escalations, supplier reviews, and multi-site production coordination, hosted on your own infrastructure.
AI agents for shift summaries, maintenance Q&A, and engineering knowledge search, using models that never train on your data
Zero outbound internet required for segmented OT networks and isolated manufacturing environments.
Deploy on bare metal, VMs, Docker, Kubernetes, or your own AWS, GCP, or Azure account with customer-managed, shared, or CometChat-managed operations.
Built for the people who own the decision:
Compliance
Enterprise-grade security with encryption, compliance, and deployment flexibility for regulated research and IP protection. Built to support GxP environments, not replace your organization's validation and quality processes.
Runs inside your plant network with support for air-gapped deployments and no outbound internet access.
Deploy on your own infrastructure with BYOK and access controls built for CUI-handling environments.
BYOK encryption and a no-AI-training guarantee keep engineering data and technical discussions inside your environment.
Why CometChat
A decade spent on one thing — messaging — now available entirely inside your clinical environment.
A decade of messaging, and only messaging — not a generalist adding chat as a feature.
Deploys entirely inside your firm's perimeter.
Modern collaboration without cloud-only lock-in or a DIY self-hosting burden.
Global edge network, iron-clad security, and 99.999% uptime. Battle-tested infrastructure that scales to billions of users.
Lightning-fast chat delivery through 35+ edge locations worldwide, ensuring minimal latency for all users.
99.999%
5B+ chats
Tell us about your environment and what you need to secure. We'll show you CometChat AIR running air-gapped, and map it to your deployment.
