136,000+
apps powered by CometChat
20M+
messages sent every day
163+
countries connected through CometChat
7ms
API response time
99.999%
uptime SLA
The gap
Without an approved tool for privileged work, conversations move to personal email and consumer apps, outside organizational control and defensible eDiscovery. CometChat AIR gives attorneys the experience they want without compromising IT and risk.
Slack and Teams are multi-tenant and cloud-hosted, and their AI features may process message content — an acceptable trade-off for marketing chatter, not for privileged client communications.
Texting a client or coordinating over WhatsApp gets a fast answer, but it moves privileged and client-confidential conversations outside firm-controlled systems, outside audit trails, and outside any defensible eDiscovery process.
Messaging bolted onto a document management system is technically internal, but often clunky and poorly adopted — attorneys default back to email and text instead.
CometChat AIR
Real-time messaging, voice, video and AI that deploys entirely on the firm's own infrastructure — so privileged conversations never leave firm control and never train an external AI model, without sacrificing the UX attorneys will actually adopt.
Features
What do you get with CometChat AIR?
Matter- and client-based channels with threads, file sharing, and searchable history for secure case and deal collaboration
Voice and video for client calls, deposition prep and cross-office deal coordination, hosted on firm infrastructure, not a third-party relay.
Agents and copilots for matter summarization and deal-room Q&A over firm data only — running on your infrastructure, on models that never train on privileged work product.
Zero outbound internet required — for security-conscious matters, government-adjacent work, or clients who require air-gapped handling contractually.
Deploy on bare metal, VMs, Docker, Kubernetes, or your own AWS, GCP, or Azure account with customer-managed, shared, or CometChat-managed operations.
Built for the people who own the decision:
Compliance
Enterprise-grade architecture with encryption, compliance, and governance built for privileged legal work.
Audit logs and tamper-proof message history support eDiscovery production and defensible legal hold. Granular retention and deletion controls support defensible destruction policies at matter close.
RBAC and admin controls support matter-based access segregation — separate channels and membership per matter — for the ethical walls conflicts checks require.
BYOK encryption and a no-AI-training guarantee mean privileged conversations and work product never leave firm infrastructure and never train an external model.
Why CometChat
A decade spent on one thing — messaging — now available entirely inside your clinical environment.
A decade of messaging, and only messaging — not a generalist adding chat as a feature.
Deploys entirely inside your firm's perimeter.
Modern collaboration without cloud-only lock-in or a DIY self-hosting burden.
Global edge network, iron-clad security, and 99.999% uptime. Battle-tested infrastructure that scales to billions of users.
Lightning-fast chat delivery through 35+ edge locations worldwide, ensuring minimal latency for all users.
99.999%
5B+ chats
Tell us about your environment and what you need to secure. We'll show you CometChat AIR running air-gapped, and map it to your deployment.
