136,000+
apps powered by CometChat
20M+
messages sent every day
163+
countries connected through CometChat
7ms
API response time
99.999%
uptime SLA
The gap
When agencies lack a sanctioned chat tool, staff reach for what's at hand — commercial apps, personal devices, anything outside the accreditation boundary. That forces a choice between speed and compliance. CometChat AIR refuses it.
Slack, WhatsApp and their peers are multi-tenant and cloud-only. Mission traffic routed through a third-party cloud sits outside the accreditation boundary — and they can't deploy inside a classified or air-gapped network.
Without a sanctioned tool, teams turn to personal devices and consumer apps — moving CUI, tasking details and operational updates onto unmanaged infrastructure the agency doesn't own.
Purpose-built government tools often check the compliance box but fail on usability, slow, hard to deploy, missing modern features like threads and video. Staff route around them.
CometChat AIR
A complete secure messaging platform — channels, threads, voice, video, file sharing — that deploys entirely inside your agency's own infrastructure. The experience your teams will actually use, on the terms your security review can approve.
Features
What do you get with CometChat AIR?
Channels by unit, task, or operation; threads; file sharing; sub-100ms delivery. Every byte stays on your infrastructure.
Secure briefings and consults inside the same boundary — on-prem with no traffic leaving the network
Summaries and drafting on models you control. No operational data leaves the network to reach an AI endpoint.
Zero outbound internet required. Runs in fully isolated, classified, or otherwise restricted networks with no SaaS dependency.
On-prem, private gov cloud. Customer-managed, shared responsibility, or CometChat-managed on your hardware.
Built for the people who own the decision:
Compliance
CometChat AIR maps directly to the controls government and defense environments require — not retrofitted after the fact.
CMMC Level 2 builds on NIST SP 800-171 to protect CUI across the defense industrial base, covering access control, audit and accountability, identification and authentication, and system and communications protection. CometChat AIR maps directly to each of these control families.
Role-based access, SSO/LDAP, CAC/PIV, bring-your-own-encryption-keys (BYOK), and granular channel policy so the tool enforces identity verification and least-privilege rather than assuming a trusted network perimeter.
On-prem or air-gapped on infrastructure you own; ITAR/EAR export-controlled technical data stays with authorized persons and never reaches a third-party server. No CometChat server holds your data. Many deployments run in strict zero-access mode.
Why CometChat
A decade spent on one thing — messaging — now available entirely inside your clinical environment.
A decade of messaging, and only messaging — not a generalist adding chat as a feature.
End-to-end encryption, RBAC, full audit logs and SSO, aligned to CMMC, NIST SP 800-171 and Zero Trust (NIST 800-207).
Mission data lives on your infrastructure, under your control — full data residency, no third-party cloud, no outbound path.
Global edge network, iron-clad security, and 99.999% uptime. Battle-tested infrastructure that scales to billions of users.
Lightning-fast chat delivery through 35+ edge locations worldwide, ensuring minimal latency for all users.
99.999%
5B+ chats
Tell us about your environment and what you need to secure. We'll show you CometChat AIR running air-gapped, and map it to your deployment.
