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Yes, CometChat is a one-time cost. There are no monthly or yearly costs. Only for updates, support and Facebook/Gtalk chat feature require an active license.
Upgrades will be free for 1 year, this includes all major and minor releases. For subsequent year, we charge 50% of the edition price to continue downloading the latest release, if you wish. Usage license however, will never expire.
The desktop messenger and native mobile apps are sold separately and can be purchased after you buy CometChat.
Our Premium and Platinum Edition come with guaranteed installation with your site. If our team is unable to install CometChat on your site, we will refund your money.