Features. Chat

Feature-rich team chat fully inside your walls

Channels, threads, calls, files, search, and AI: The complete messenger, running air-gapped, and hosted in your environment.
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136,000+

apps powered by CometChat

20M+

messages sent every day

163+

countries connected through CometChat

7ms

API response time

99.999%

uptime SLA

Chat Essentials

Everything a team conversation needs.

The core of a modern messenger, built in, and secure from day one.

Instant reliable chat

Instant reliable chat

Real-time messaging, secure 1:1, group, and broadcast conversations. Built for speed, message ordering, and effortless scale.
Read and delivered reciepts

Read & delivered reciepts

Track real-time message status across devices to give users confidence their messages are delivered and read.
User presence

User presence

Show online/offline status and activity updates in real time to make conversations feel alive.
User management and moderation

User management

Manage roles, friend lists, reporting, blocking, and moderation out of the box.
CometChat chat and messaging quoted replies

Quoted replies

Keep conversations clear and structured with threaded responses and individual replies to every message.
Conversational search

Conversational search

Instantly find information with keyword-based search within in-app chat.
Rich media support

Rich media support

Rich media including images, files, documents and voice note support, built in for real time communication.

Message history

Persistent storage ensures no context is lost, even on poor networks. Message history is predominantly available.
Typing indicators

Typing indicators

Create engaging, dynamic experiences by showing when users are typing.

Voice and Video Calling

Talk it out, without leaving the app.

Calls, screen share, and recording live in the same window as your chat.

1:1 and group calls

1:1 and group calls that run inside the same app your team already chats in.

Screen share

Share a screen mid-conversation, no separate meeting link, no separate tool.

Call recording

Record calls for the people who couldn't make it, stored inside your environment.

AI Opt In

AI that's optional, not assumed.

Summaries, smart replies, and agents you can turn on, or leave off entirely.

AI summaries

Catch up on a long thread in one summary instead of scrolling for ten minutes.

Smart replies

Suggested responses that speed up busy conversations, on or off, your call.

In-chat AI agents

Bring an agent into any channel to answer questions or pull up information, only if you turn it on.

Built for the people who own the decision:

  • IT
  • CISO
  • CIO
  • CTO
  • COO
  • COMPLIANCE
  • HR

Core Platform Capabilities

The essentials: What every chat gets

Everything your chat needs to be safe, responsive, and measurable.

Moderation and governance

Control that satisfies compliance.

Filters, roles, audit logs, and screenshot blocking give security teams the oversight they need.

Block or flag sensitive terms automatically, before they land in a channel.

Control who sees what by role, team, or department, down to individual channels.

A full record of who did what, when, ready for the auditor who asks.

Set how long messages and files live, so retention matches your policy, not a vendor's default.

Multichannel notifications engine

Alerts that reach people, your way.

Push, email, and SMS, routed through the providers you already trust.

Native alerts on desktop and mobile, so nothing important gets missed.

Route notifications through your own email or SMS provider, no third party in between.

Mute, prioritize, or escalate by channel, so alerts match how your team actually works.

Insights dashboard

Visibility into how your team talks.

Usage trends and exportable logs, ready whenever an audit comes.

See active users, message volume, and engagement trends across every team.

Pull conversation data for audits, investigations, or your own reporting, on demand.

Deploy Your Way

Your environment, your rules

One messenger, three ways to run it: Start fully sealed and open up only if and when you need to

Air-gapped

On-prem / self-hosted with no outbound connectivity. The whole messenger lives inside your network, ideal for classified, clinical and regulated environments.

On-prem, connected

Self-hosted, with selected services allowed to reach approved external systems, you control exactly which, and to where.

Cloud-hosted

Prefer we run it? Deploy the same messenger on CometChat's managed cloud and roll out in days, not quarters, at a price an order of magnitude below anything else on the market.

Enterprise-Grade Security

Security and scale you can trust

Global edge network, iron-clad security, and 99.999% uptime. Battle-tested infrastructure that scales to billions of users

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Let's map out how CometChat works for you.

30 minutes. Real answers. A plan you can actually act on.

Pick a time that works, talk to someone who knows the product.

Your use case shapes the call - no guessing, no repeating yourself.

No commitment. Just a straight conversation about how this fits - and if it doesn't, we'll say so.

Trusted by teams building conversations at scale.

Bitdefender
Kahoot
L & T
Deloitte
AutoNation
BAT
Randstad
NoBroker
Times Internet
Shaadi.com
Acast
Ascension

Contact our sales team