Product Updates

What's new in CometChat - September 2023

Introducing UI Kits v4 & AI-Enhanced Messaging! Plus, global coverage expansion, effortless call recordings, and more!

Shrimithran • Sep 20, 2023

Hope the last month was as eventful as it was to us to you! Super thrilled to bring you a treasure trove of major updates, including not one, but two game-changing features that'll take your real-time engagement capabilities to the next level.

Upgraded UI Kits - v4

Redefining “time-to-deploy” benchmarks

We are thrilled to announce the biggest update to our UI Kits yet! Our ongoing commitment to making chat deployment seamless has resulted in a UI Kit that almost eliminates the need to design a UI and integrate it with an SDK.

Although some of you have already had access to the beta version, we are now making it available to all CometChat customers.

Our UI Kits v4 provide unparalleled control over UI and business logic, empowering you to shape your users' interactions and deliver an exceptional chat experience—no source code editing required!

With modular component blocks, developers gain more control without being tied to a generic UI Kit. Deployment has never been easier thanks to integration with package managers like NPM, cloud smith, and pub.dev.

Read more about the v4 UI Kits here in this blog

Conversational AI

AI-Enabled Messaging Experience

Picture a chat that effortlessly starts and flows, like catching up with your best buddy over a cup of coffee. With CometChat AI, we're making that dream a reality! Introducing conversation starters and smart replies that ignite natural and organic conversations. Say goodbye to awkward silences and hello to chat-filled adventures!

We are rolling out this feature as part of our Early Access Program (EAP). You can request access to this feature here. More exciting updates to flow in from CometChat's AI lab!

smart reply

Easier Development with Package Managers

Say goodbye to the tedious task of copying and pasting code! We're moving away from code repositories, branches, commits, and pull requests to simplify the development process.

The new CometChat UI Kits V4 will be accessible via package managers such as NPM, Cloudsmith, and pub.dev, automating the process of installing, updating, and configuring modules. 

The V3 version of the UI Kits was open-source and not easily upgradable once changes were made to the source code. With the V4 version, customers can extend the packages so that their code remains unaffected, even if the UI Kits go through a minor version upgrade or bug fix.

India Data Centre

Global Coverage, Zero Hassle

While India landed on the moon, we landed our data centres in India! Alongside our data centres in the US and EU, we've strategically expanded to provide coverage worldwide, keeping you connected with users across the globe without compromising on speed or quality.

 Reduced latency? Enhanced performance? We've got you covered, no matter where you are in the world!

India Data Centre

Call Recordings API

Effortless Access to Call Recordings via API

Now, you can access call recordings and call logs with a breeze through our nifty API. No more fussing around or jumping through hoops! Easily access the recording and detailed call logs and integrate it into your core product. Your end users can easily listen back to those incredible conversations.
Call recordings via API

Enhancements to Existing Features

  1. 01.

    Enhanced Unread Message Count and Reactions

    Bid farewell to those pesky unread message count discrepancies! Whether you're deep in a thread or elsewhere, your unread message count will be spot-on. You can also let users mark messages as unread when necessary. Enroll in the Early Access Program for this feature!

  2. 02.

    Improved WebSocket Connection Mechanism

    Our WebSocket connection mechanism just got smarter than ever before! When your app gets minimized or put in the background, the connection automatically disconnects. Why? To provide you with precise analytics on active users and active chat users. It's a connection that's as smooth as a jazz melody!

  3. 03.

    Enhanced Security with Token-Based Media Access:

    Our priority is keeping your chat environment secure. That's why we've strengthened our defences with token-based media access. De-activated users can no longer access files and media that were previously shared with them, offering increased data protection and peace of mind.

Shrimithran

Director of Inbound Marketing , CometChat

Shrimithran is a B2B SaaS marketing leader and leads marketing and GTM efforts for CometChat. Besides SaaS and growth conversations, he finds joy in board games, football and philosophy.

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