Wow, two months into 2024 already! Time warps when you're on a roll!
This month, we're keeping that momentum going with exciting updates packed with power and convenience. From scheduling prowess to data insights on steroids, quite a lot is new in CometChat!
Interactive meeting scheduler
Automate bookings and schedule on the go
Simplifying communication and streamlining workflows, the Interactive Meeting Scheduler joins our suite of interactive messages. This powerful feature empowers your users to schedule meetings directly within the chat interface, eliminating the need to switch between platforms or juggle multiple calendars.
Trigger the scheduler via an API call. Users can then conveniently choose their preferred date and time within the chat, with booking information automatically sent back to your server for effortless follow-up.
Boost efficiency and conversions across diverse applications:
Healthcare: Schedule appointments, consultations, and follow-ups with ease.
Rental Marketplaces: Facilitate seamless property viewings and booking confirmations.
SaaS Products: Offer in-app scheduling for demos, consultations, and training sessions.
Communities: Manage event registrations and activity participation efficiently.
Check out the documentation here
Unlocking deeper insights
Enhanced data visualization in CometChat
We've turbocharged our Insights feature, equipping you with an arsenal of over 100 charts and reports to unlock deeper chat-driven insights than ever before. This expansion is driven by customer feedback and a deep understanding of industry-specific needs.
Uncover hidden patterns: Gain a panoramic view of user adoption, engagement, and business trends. Drill down into specifics: Analyze critical metrics like new conversations, abandonment rates, and average response times.
Sign up for Insights - Early Access Program
Key Enhancements
Noteworthy Modifications to Key Features
In this month’s edition of enhancements, we have
Customize last message content:
Administrators can now customize the message types displayed in the last message preview for each conversation, offering greater control over the information presented to end users. The feature settings are available in the CometChat dashboard
Date picker in Interactive forms
Now, you can seamlessly collect date and time information within CometChat’s interactive forms, streamlining workflows and enhancing user experience. This can be implemented using both SDKs and UI kits.
That's all for this month! We look forward to bringing you further advancements in the coming months.
Shrimithran
Director of Inbound Marketing , CometChat