Product Updates

Product Update Newsletter - September 2024

As Q3 ends, CometChat rolls out exciting updates: new pricing for all business sizes, Zero Overages for enterprises, and enhanced features like group message receipts and a rule-based moderation engine. Additionally, a new developer community and feedback portal have been launched to foster collaboration and customer-driven development.

Team CometChat • Sep 26, 2024

CometChat September Newsletter

Hey there! As we wrap up Q3, we're thrilled to share an eventful end of quarter packed with exciting updates that will transform your chat experience. Let's dive in!

Unbeatable Product, Unbeatable Value

Our New Pricing

We're excited to introduce CometChat's new pricing structure, designed to deliver an exceptional product at an unbeatable value. Whether you're a startup or an enterprise, our new plans offer the perfect solution for your chat needs. We've streamlined our offerings to ensure you get the best features at the most competitive prices.

Check out our pricing page for all the details!

Zero Overages

Predictable Scaling for Enterprises

In a groundbreaking move, CometChat is proud to introduce Zero Overages for our enterprise customers. This industry-first initiative protects you from sudden billing spikes and allows for predictable management of your chat infrastructure, even at scale.

  • Say goodbye to usage-based overages

  • Enjoy seamless, worry-free growth for your chat infrastructure

  • Eliminate surprise bills and ensure predictable scaling

With Zero Overages, you can focus on growing your business without the stress of unexpected costs. Learn more: 

Feature Updates

Enhanced Group Message Receipts

We've improved delivery and read receipts for group messages, making the experience similar to that of direct messages:

  1. 01.

    Senders now see a double tick when a message is delivered to all group members

  2. 02.

    A double blue tick indicates the message has been read by all participants

This enhancement provides clearer communication status in group chats, improving user experience and reducing uncertainty.

In case you missed our recent updates, here are two major features that you should definitely check out! These powerful tools are ready to take your chat experience to the next level.

Advanced Rule-Based Moderation Engine

CometChat sets a new standard for chat moderation with our cutting-edge rule-based engine. This powerful tool combines AI precision with human oversight to safeguard your platform from harmful content, spam, and abuse.Protect your users and maintain a positive chat environment with our state-of-the-art moderation tools. Learn more

360-Degree Notification Coverage

Re-engage your users across all platforms with our latest update to Notifications. CometChat now offers centralized notifications that provide cross-platform coverage across three different channels: Push, Email and SMS. With our user-friendly dashboard, you can easily manage and customize your notification strategy, ensuring your users stay connected and engaged. Learn more

Empowering Our Developer Community

Introducing CometChat Community

We're thrilled to launch the CometChat Community, a hub for developers implementing or working with CometChat. Leverage the expertise of our entire customer base to:

  1. 01.

    Find inspiration for your projects

  2. 02.

    Brainstorm solutions to 'How-to' questions

  3. 03.

    Troubleshoot errors efficiently

  4. 04.

    Connect with fellow developers

Join our growing network and tap into the collective knowledge of CometChat experts!

CometChat Feedback Portal

We're committed to transparency and customer-driven development. Our new public-facing feedback portal allows you to:

  1. 01.

    Raise feature requests, provide feedback, and offer suggestions

  2. 02.

    Upvote and discuss ideas from other users

  3. 03.

    Participate directly in shaping the future of CometChat

Your voice matters, and we're listening!

Until next time, Team CometChat



Team CometChat

We build chat and messaging SDKs that let you quickly code a full-featured chat experience into any mobile or web app.