July was a busy month at CometChat! We're excited to share the latest updates that will elevate your real-time chat experience. Let's dive in!
Unleash Unmatched Control
Advanced Rule-Based Moderation Engine
CometChat sets a new standard for chat moderation. Our cutting-edge rule-based engine combines AI precision with human oversight to safeguard your platform from harmful content, spam, and abuse.
Rules Engine: Command center for creating, managing, and monitoring all your moderation rules. Define precise moderation criteria with multiple conditions for text, images, videos, and custom messages. Utilize keyword lists and pattern matching for advanced filtering.
Automated Moderation Actions: React swiftly to rule violations with automatic message blocking, user removal, and platform bans.
Moderation Dashboard: Our comprehensive moderation dashboard provides actionable data on blocked messages, enabling you to refine your strategy. Track rule changes over time for enhanced administration.
Check out more about CometChat’s moderation here.
Global Edge Network
Accelerate Your App with CometChat's Global Edge Network
Experience lightning-fast performance with CometChat's new Global Edge Network. Our strategically placed edge servers optimize network routes, minimizing latency and delivering unparalleled speed for your users worldwide.
No matter where your users are located, they'll enjoy significantly reduced load times and smoother interactions. Our edge network ensures that data travels the shortest distance, resulting in a faster and more responsive app experience.
01.
Reduced latency
Experience dramatically faster load times and response times.
02.
Global reach
Benefit from optimized performance for users worldwide.
03.
Enhanced user experience
Deliver seamless and enjoyable interactions.
This is available for apps choosing CometChat’s Scale plan. If you want to enable this feature for your app, please reach out to care@cometchat.com
SMS & Email Notifications
Elevate Engagement with Enhanced SMS and Email Notifications
CometChat's new SMS and email notifications empower you to re-engage users effectively. With granular control, flexible templates, and seamless integrations, you can deliver targeted and personalized messages that drive app adoption and retention.
Email Notifications:
01.
Ease of set-up
Simply add your SendGrid API key to set up the email notifications or connect with the provider of choice through webhooks.
02.
Boost user engagement
Enable in-app replies directly from email notifications.
03.
Optimize delivery
Send targeted email notifications based on user behavior and preferences.
SMS Notifications:
01.
Drive app re-engagement
Send timely SMS alerts to bring users back to your app.
02.
Optimize frequency
Prevent notification fatigue with intelligent scheduling.
03.
Flexible integrations
Use our default Twilio integration or connect with your preferred SMS provider through webhooks.
Fine-grained preference management
Granular Notification Preferences: Specify exact conditions for sending notifications, such as user mentions, message replies, or specific message types.
Optimize Delivery: Control the frequency of notifications, including intervals between messages, daily limits, and conversation-based restrictions.
Pre-built templates: Editable notification templates for both SMS and email with the optionality to disable message content for enhanced. privacy
The enhanced SMS & Email Notifications is available on CometChat’s scale plans. If you would like it to be enabled for your apps, please reach out to care@cometchat.com
Until next time,
Team CometChat
Shrimithran
Director of Inbound Marketing , CometChat