Moderating chat at scale is complex. Especially across languages, media types, and evolving abuse patterns. Most teams end up reinventing the wheel with brittle filters and one-off scripts. With CometChat’s new AI-powered moderation, you can skip the infrastructure work and plug in powerful, flexible moderation in minutes.
OpenAI integration for CometChat moderation.
Your chat applications now get AI-powered content filtering that detects harmful content across text, images, and video messages without writing custom moderation code.
Why this matters for developers
Building content moderation from scratch takes months. Regex filters, context tracking, image scanning, multi-language abuse detection—none of it is your core product.
This handles it automatically. Monitors every message and flags violations: profanity, contact sharing, scams, custom patterns.
Key advantages:
Pluggable:
Works with OpenAI or your custom AI endpoints
Fail-safe
Configurable fallbacks for API issues
Secure
Bring your own OpenAI key
Built for developers who need real control
Flexible AI Configuration
Choose exactly how AI steps into your moderation workflow:
Custom prompts:
Write moderation logic in natural language. Want to block financial scams or impersonation attempts? Just describe the behavior.
Model selection
Add the OpenAI model that matches your latency, cost, and accuracy requirements.
Contextual awareness
Configure how much chat history the AI analyzes for smarter, context-aware decisions.
Fallback actions
Define what happens if the AI service is unavailable. No production surprises.
Enterprise-Grade Management
Secure integration
Add your OpenAI API key directly to the CometChat dashboard—no credential hardcoding required.
Zero-downtime updates
Modify rules and policies without redeployments.
Multi-language support
Handle global user bases without building separate filter systems.
How the Engine Works Under the Hood
The moderation system is built around three core components that work together seamlessly:
Dynamic rules management
Create moderation rules as broad or specific as your use case demands. Block PII sharing, platform circumvention attempts, or harmful language with modular rules you can update anytime.
Example: Set up "DM me on WhatsApp" blocking in seconds—no regex required.Scalable list-based detection
Link rules to keyword or regex lists for maximum flexibility. Maintain shared profanity filters across multiple chat rooms, update scam phrase detection, or add contact info patterns in different languages—all independently of your core logic.
Example: Update your profanity list once and apply it across all your applications instantly.
Complete audit trail
Every blocked message includes full context: which rule triggered, when it happened, and what content was flagged. Query this data for compliance audits, rule optimization, or user report investigations.
Example: An image was blocked—pull the complete moderation trail to see exactly why.
Quick setup process
Getting started takes minutes, not months:
Configure AI settings
Select your OpenAI model, add your API key, and set fallback behaviors in the CometChat dashboard.
Create moderation rules
Choose from predefined prompts or write custom ones, ensuring rule types are set to "Text Contains" or "Image Contains" for OpenAI integration.
Enable and monitor
Activate your rules and start receiving detailed reports on all moderation actions.
Ready to ship features, not fix filters?
Available now in your CometChat dashboard. Set up takes under 10 minutes. -
Stop building moderation systems. Start building features that matter. Learn more here
Nivedita Bharathy
Product Marketing Specialist , CometChat