About Pangea.ai: Connecting startups with top agencies
Pangea.ai is the first development agency marketplace that helps startups and enterprises quickly find and collaborate with top-tier agencies. Their platform combines AI and human expertise to curate teams that are perfectly matched for each product challenge. The goal is simple: speed, quality, and minimizing hiring risk, making global collaboration seamless and reliable.
The Challenge: Managing multi-agency communication without overload
Pangea.ai’s communication needs were complex. Their previous system, based on webhooks, struggled to deliver reliable notifications for group chats. Key challenges included:
Delivering email notifications without overwhelming users, especially in active group chats.
Allowing participants to reply directly via email while keeping conversations intact.
Handling fragmented messages intelligently to reduce noise and improve clarity.
Maintaining flexibility for teams and agencies to collaborate without adding extra complexity.
They needed more than just chat—they needed a system that could make multi-party communication predictable, reliable, and efficient.
The solution: Intelligent notifications and collaboration tools with CometChat
Pangea.ai implemented CometChat’s pro plan to streamline their communication workflows. Key solutions included:
Email notifications with aggregation
Messages were bundled into digest-style emails, preventing overload while ensuring users stayed informed
Reply via email
Users could respond directly from their inbox, keeping conversations flowing without extra steps.
Collaborative tools
Features like whiteboards and presence webhooks allowed teams to work together in real time, see who was available, and coordinate efficiently.
Tailored group chat experience:
CometChat worked with Pangea.ai to adapt group chat logic to their workflow, balancing simplicity with flexibility.
The impact: Clearer, more reliable communication
With CometChat, Pangea.ai improved the efficiency and reliability of their group communications:
Reduced notification chaos:
Users received relevant updates without being overwhelmed by multiple emails.
Faster collaboration:
Teams and agencies could respond quickly and stay in sync.
Simplified workflow
What used to be a tangle of messages is now a streamlined, predictable, and enjoyable communication experience.
Conclusion
For Pangea.ai, group chat is not just a feature—it is the backbone of agency collaboration. By leveraging CometChat, they turned notifications and group messaging into a reliable, intuitive system that keeps teams connected, reduces friction, and allows users to focus on what matters most: building great products with the right agencies.
