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HIPAA Compliant Chat SDK & API for Telehealth Apps

Power your telehealth platform's real-time communication capabilities with CometChat's HIPAA-compliant chat SDK and API. Build seamless patient journeys, from initial inquiries to follow-up appointments, all within a secure, integrated platform.

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Modern messaging app for doctor-patient communication

Accelerate response times and boost app adoption with CometChat's user-friendly messaging interface. Share files, send images, streamline threads, dispatch reminders, and share medical notes seamlessly. Plus, with our pre-built UI Kits, deployment is just a few hours away.

  • Text messages

  • Voice notes

  • Image sharing

  • File sharing

  • Threads and replies

  • Notifications

Efficient pre-consultation communication

Offer a worry-free experience to both doctors and patients by managing workflows and setting context with in-app chat. Collect patient history, manage appointments, and coordinate workflows with CometChat’s interactive messaging. Leverage CometChat AI as an assistant to enhance conversations.

  • Interactive forms

  • IVR/Bot interface

  • Appointment scheduling

  • AI assistant bots

  • Threads and replies

HIPPA Compliance

How does CometChat maintain HIPAA?

Compliance Certifications

HIPAA, PIPEDA, HITRUST, and SOC2 certified.

BAA

We sign BAAs to protect Health Information (PHI).

Data Encryption

Robust AES-256 and TLS 1.2 protocols for data safety.

Access Controls

Role-based permissions, multi-factor authentication, and single sign-on integration.

Audit Trails:

Secure API logs for user activity and data access.

Vulnerability Assessments

Secure data centres and regular checks.

Groups and AI assistants for post-care and internal communication

CometChat emulates a slack-style communication environment to streamline internal messaging within large healthcare organizations. Use group chats for post-care dialogue between care teams and patients or to establish support groups for healing communities. Integrate CometChat's AI to create a healthcare bot, answering FAQs and post-care queries without needing a doctor's intervention.

  • Group chats

  • AI assistant

  • Polls, mentions and reactions

Reliable Voice & Video API for Live Remote Consultations

CometChat's unified infrastructure offers both voice and video API for real-time calling within your app, streamlining the integration process. Use features such as presenter mode for seminars or workshops for larger audiences. Tap into AI capabilities to auto-generate SOAP notes from call transcripts, reducing manual documentation and enhancing efficiency.

  • Voice and Video calling

  • Screenshare

  • Virtual Whiteboarding

  • Presenter Mode

  • AI-generated SOAP notes

Versatile Infrastructure

Support for all healthcare use cases

Telehealth Apps

Streamline doctor-patient communication and post-care consultations effortlessly with robust, secure and user-friendly communication infrastructure.

Internal communication

Enhance collaboration between doctors, administrators, and support staff with secure HIPAA-compliant internal communication

Healthcare SaaS

Enhance your healthcare SaaS product with seamless messaging integration. Reduce development costs and compliance concerns efficiently.

Healthcare

Navigating Pandemic Challenges: Kokilaben Hospital's Transition to Telehealth with CometChat

“CometChat provides great value. But more than value, what impressed us is the customer service and tech support. Any time we had a problem the CometChat team would sort it out straight away for us. The tech support and customer service is excellent.”

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Try out CometChat in action

Experience CometChat's messaging with this interactive demo built with CometChat's UI kits and SDKs.

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