Crafting health journeys that fit every lifestyle
Allied Wellness is redefining what it means to take control of personal health and wellness. At the heart of their mission lies a commitment to empower individuals with tailored solutions that seamlessly fit into their lifestyles. Whether it’s managing stress, overcoming chronic conditions, or achieving peak physical health, Allied Wellness crafts a path as unique as the individual walking it.
Through their virtual platform, Allied Wellness connects members with licensed healthcare professionals—dietitians, physical therapists, counselors, and more—who work hand-in-hand to design personalized treatment plans. These are not cookie-cutter strategies but carefully curated approaches that focus on the individual’s goals, challenges, and daily rhythms.
But it’s not just the personalized care that sets them apart—it’s their relentless focus on accessibility. With features like 1:1 virtual sessions, real-time monitoring, and a dedicated health coach for every member, they make achieving health goals not just possible but practical.
The missing link in coach-member engagement
In their pursuit of holistic health solutions, Allied Wellness recognized the need for seamless communication between their health coaches and members. They had already built an exceptional platform for personalized health management, but one essential piece was missing—a real-time communication layer that could keep coaches and members connected at all times.
For Allied Wellness, the vision was clear: create a space where members could engage with their personal health coaches whenever needed, without friction. This meant enabling more than just scheduled sessions—it required instant messaging, video calls, voice calls, and the ability to share files and recommendations effortlessly.
Rather than building this complex functionality from scratch, Allied Wellness sought a robust chat vendor to save development time and focus on what they do best: transforming lives. They turned to CometChat to bring their vision to life, ensuring that their communication features would match the quality and reliability of their overall platform.
How Allied Wellness Uses CometChat
Allied Wellness uses CometChat to simplify communication between health coaches and members, making it easier to provide support and guidance when it’s needed most. The chat functionality is integrated directly into their app and supports several key use cases:
Instant Messaging
Members can send quick messages to their coaches, whether it’s asking for advice on managing a tough day or checking in about their progress. Coaches can reply with tips, reminders, or encouragement, helping members feel supported in real time.
Voice and Video Calls
For discussions that need more context, such as reviewing a member’s treatment plan or demonstrating exercises, coaches use voice and video calls. These features help foster better understanding and a personal connection between coaches and members.
Presence Indicators
Members can see when their coach is available, making it easier to reach out with confidence that their message or call will be received.
File and Photo Sharing
Sharing documents like nutrition plans, progress charts, or even before-and-after photos is seamless. This helps both coaches and members stay organized and focused on their goals.
Read and Delivery Receipts
These features ensure that members know their messages have been delivered and seen, improving clarity and accountability on both sides.
By integrating these features, Allied Wellness has created a streamlined communication experience that strengthens the bond between coaches and members. It ensures members always have access to the guidance they need to stay motivated and make progress.
