Product Updates

Quoted Replies: Keeping Chat Conversations Linear and Organized

CometChat's chat and messaging UI Kits, now come equipped with quoted replies for all conversations. This ensures that all conversations on chat are organized and the overall user experience when dealing with chat is neater.

Nivedita Bharathy • Sep 23, 2025

Modern conversations aren't linear anymore. They're parallel streams across platforms, with rapid-fire replies that can quickly turn into confusing message threads. Today's users expect chat experiences that feel intuitive and organized, not overwhelming.

What is this feature

We're introducing Swipe to Reply, a quoted reply feature that brings order to chaotic chat threads. This highly requested feature allows users to swipe on any message to create a contextual reply, making conversations more seamless and organized across both mobile and web platforms.

Why does this matter to me, as a developer?

Chat UX is notoriously challenging to get right. Users expect seamless interactions and intuitive ways to manage complex conversations without feeling overwhelmed. Swipe to Reply directly addresses several critical developer pain points:

  • Reduces conversation chaos

    Keep multi-threaded discussions organized and easy to follow.

  • Improves user retention

    Better UX means users stay engaged longer in your chat experiences.

  • Ensures platform consistency

    Unified gesture behavior across web and mobile reduces development overhead.

  • Meets user expectations

    Delivers the quoted reply functionality users actively request.

What are the key features and capabilities that I should know about this update?

Cross-Platform Gesture Support:

  • Mobile (iOS, Android, React Native, Flutter)

    Natural swipe gesture on any message to instantly create a reply

  • Web (React)

    Integrated Reply option in the message context menu for desktop users.

Enhanced Context and Navigation:

  • Quoted Messages

    Replies automatically include the original message for clear context.

  • One-Tap Navigation

    Users can click quoted messages to jump directly to the original in chat history

  • Cancellation Support

    Users can undo reply actions with a single tap/click before sending.

Is there anything interesting about the tech behind this that I should be aware of?

The implementation leverages platform-native gesture recognition to ensure optimal performance and feel. On mobile, we're using native touch handlers that respect each platform's gesture conventions, while web implementation uses optimized mouse/touch event handling. The quoted message system maintains message relationships efficiently without duplicating data, and the navigation feature uses smart scrolling with position caching for instant jumps in long chat histories.

How do I get started with using this?

Quoted replies are available across all CometChat UI Kits for both web and mobile platforms. The feature is enabled by default in the latest SDK and UI Kits, no additional configuration required. Simply update to the latest SDKs and UI Kits version and your users will immediately have access to swipe-to-reply functionality.

Reference links

CometChat documentation

Nivedita Bharathy

Product Marketing Specialist , CometChat

Nivedita Bharathy is a Product Marketing Specialist at CometChat with experience spanning AI startups, incubators, and enterprise SaaS. A Boston University graduate and avid reader, she specializes in transforming complex technology into compelling narratives that resonate with both technical and business audiences.