Integrating ChatGPT with CometChat [Video Demo]

How To Use ChatGPT with CometChat

All these use cases are great, but, now, you’re probably asking yourself: “how can my CometChat bot use ChatGPT to answer user questions?” What does a ChatGPT implementation actually look like? Luckily, with a little programming knowledge, connecting your CometChat bot with ChatGPT is pretty simple. Here are high-level, step-by-step instructions to do just that:

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1. Get your API credentials for ChatGPT and CometChat
   You’ll need both your API credentials for CometChat and ChatGPT. You can find your ChatGPT API keys at https://beta.openai.com/account/api-keys. Your CometChat credentials can be found in the “Credentials” tab on your CometChat dashboard. You’ll need both of these keys for the next step.

2. Create and deploy a custom web service to handle bot logic

While CometChat allows you to create bots with our interface, we don’t handle the logic that dictates the bot’s behavior and responses. You will have to create a separate web service that will handle the bot’s webhook, send the user’s prompt to ChatGPT, and then send the ChatGPT response back to the user. Everyone’s framework/language stack looks different, so we can't give you the exact code to do this; but we can give you some python pseudocode to get you started:

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You’ll need to publish your bot logic to a web service such as AWS to get a URL for the next step.

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1. Create a bot user in CometChat

If you don’t already have a bot set up in your CometChat application, now is the time to do so. Every bot in CometChat is linked to a user, so you'll first need to create a new user and then create a new bot for that user. Here’s more information on how to create a bot user in CometChat.

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1. Connect CometChat Bot to your logic
   The most important part of setting up a bot in CometChat is specifying the `Callback URL`. You can do this by editing the bot and changing the `URL` field. The callback URL is where your bot logic lives, so paste the link to your published web service in step 2 in this field. Once the URL is saved, any messages sent to the bot will now be forwarded to the web service at the URL. Your web service pass the incoming messages to ChatGPT and request responses which are then returned back to the user as part of the chatbot dialogue.

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There you have it! This is a simple but powerful way to leverage ChatGPT in your chatbots using CometChat. To take it to the next level you could train your own ChatGPT model on your product’s doc

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Cosette Cressler

CometChat

Cosette Cressler is a passionate content marketer specializing in SaaS, technology, careers, productivity, entrepreneurship and self-development. She helps grow businesses of all sizes by creating consistent, digestible content that captures attention and drives action.