113,000+
apps powered by CometChat
7M+
messages sent every day
163+
countries connected through CometChat
7ms
API response time
99.999%
uptime SLA
The Gap
Without an approved platform for regulated, IP-sensitive work, conversations move to consumer apps beyond company control and compliant recordkeeping. CometChat Air eliminates that compromise.
Slack and Teams are multi-tenant and cloud-hosted, and their AI features may process message content, an unacceptable risk when the content includes unpublished trial data or proprietary compound research.
Texting between sites or coordinating with a CRO partner over WhatsApp gets a fast answer, but it moves regulated and IP-sensitive conversations outside company-controlled systems, outside audit trails, and outside any defensible recordkeeping process.
Systems bolted onto email or shared drives are technically internal and sometimes GxP-considered, but slow, hard to search, and rarely built for the real-time cross-site or cross-CRO collaboration modern R&D and clinical operations need.
The Solution: CometChat Air
Real-time messaging, voice, video, and AI that run on your infrastructure, so research data, scientific collaboration, and intellectual property never leave your environment or train external AI models.
Air-Gapped by Default
R&D messaging, calls, and trial files stay inside your network. Nothing about your compounds or data leaves unless you say so.
AI research summaries, notifications, and translation may reach out. Turn them on only if you want them.
Audit logs and blocked screenshots on trial data, so quality can show exactly what happened during a study.
Features
Compound- and trial-based channels with threads, file sharing, and searchable history for R&D, clinical, and safety teams.
Voice and video for cross-site R&D, CRO collaboration, and investigator meetings, hosted on your own infrastructure.
AI agents for literature summaries, trial data Q&A, and regulatory drafting using only your internal data.
Zero outbound internet required for air-gapped research and high-security R&D environments.
Deploy on bare metal, VMs, Docker, Kubernetes, or your own AWS, GCP, or Azure account with customer-managed, shared, or CometChat-managed operations.
Built for the people who own the decision:
Security
Enterprise-grade security with encryption, compliance, and deployment flexibility for regulated research and IP protection. Built to support GxP environments, not replace your organization's validation and quality processes.
Audit logs, tamper-evident message history, and granular retention controls support Part 11-relevant recordkeeping, pharmacovigilance attributability, and GxP-aligned retention schedules.
RBAC and admin controls support study-blinding and need-to-know segregation across trial sites, sponsors and CRO partners.
BYOK encryption, on-prem deployment, and a no-AI-training guarantee keep proprietary research and unpublished trial data inside your environment.
Tell us about your environment. We'll show you secure messaging built for regulated healthcare and life sciences teams.