113,000+
apps powered by CometChat
7M+
messages sent every day
163+
countries connected through CometChat
7ms
API response time
99.999%
uptime SLA
The Gap
Without an approved communication platform for OT environments, critical conversations move to personal devices outside IT control and audit trails. CometChat Air keeps every conversation secure, compliant, and on your infrastructure.
Slack and Teams are multi-tenant and cloud-hosted, often simply unreachable from segmented or air-gapped OT/plant-floor networks, leaving line workers and control-room staff without a sanctioned tool at all.
WhatsApp on the shop floor or a personal phone for a shift handoff gets the job done, but moves safety- and process-relevant conversations outside any audit trail, exactly when accountability matters most during an incident.
Technically inside the plant network, but slow, hard to search, and disconnected from engineering and corporate systems, creating silos between the floor and the office.
The Solution: CometChat Air
Real-time messaging, voice, video and AI that deploys entirely inside your own environment, including segmented or air-gapped OT networks, so plant floor, engineering, and corporate teams share one governed, real-time system instead of three disconnected ones.
Air-Gapped by Default
Plant floor messaging, calls, and engineering files stay inside your facility network. Nothing about your process or designs leaves unless you say so.
AI shift summaries, notifications, and translation may reach out. Turn them on only if you want them.
Audit logs and blocked screenshots on engineering drawings, so security can show exactly what happened on the line.
Features
Line- and plant-based channels with threads, file sharing, and searchable history for shift handoffs, incidents, and engineering changes.
Voice and video for engineering escalations, supplier reviews, and multi-site production coordination, hosted on your own infrastructure.
AI agents for shift summaries, maintenance Q&A, and engineering knowledge search, using models that never train on your data
Zero outbound internet required for segmented OT networks and isolated manufacturing environments.
Deploy on bare metal, VMs, Docker, Kubernetes, or your own AWS, GCP, or Azure account with customer-managed, shared, or CometChat-managed operations.
Built for the people who own the decision:
Security
Enterprise-grade security with encryption, compliance, and deployment flexibility for regulated research and IP protection. Built to support GxP environments, not replace your organization's validation and quality processes.
Runs inside your plant network with support for air-gapped deployments and no outbound internet access.
Deploy on your own infrastructure with BYOK and access controls built for CUI-handling environments.
BYOK encryption and a no-AI-training guarantee keep engineering data and technical discussions inside your environment.
Why CometChat
A decade spent on one thing, messaging, now available entirely inside your clinical environment.
A decade of messaging, and only messaging, not a generalist adding chat as a feature.
Deploys entirely inside your firm's perimeter.
Modern collaboration without cloud-only lock-in or a DIY self-hosting burden.
Tell us about your environment. We'll show you secure messaging built for confidential manufacturing operations.