113,000+
apps powered by CometChat
7M+
messages sent every day
163+
countries connected through CometChat
7ms
API response time
99.999%
uptime SLA
The Gap
Without an approved tool for privileged work, conversations move to personal email and consumer apps, outside organizational control and defensible eDiscovery. CometChat AIR gives attorneys the experience they want without compromising risk.
Slack and WhatsApp are multi-tenant and cloud-hosted, and their AI features may process message content, an acceptable trade-off for marketing chatter, not for privileged client communications.
Texting a client or coordinating over WhatsApp gets a fast answer, but it moves privileged and client-confidential conversations outside firm-controlled systems, outside audit trails, and outside any defensible eDiscovery process.
Messaging bolted onto a document management system is technically internal, but often clunky and poorly adopted, attorneys default back to email and text instead.
The Solution: CometChat Air
Real-time messaging, voice, video and AI that deploys entirely on the firm's own infrastructure, so privileged conversations never leave firm control and never train an external AI model, without sacrificing the UX attorneys will actually adopt.
Air-Gapped by Default
Matter messaging, channels, calls, and case files run entirely within your firm's network. Nothing privileged leaves unless you say so.
AI drafting assist, push notifications, translation, and location services may reach out, so turn them on only if you want them. Skip them to keep every client conversation 100% air-gapped.
Full audit logs, role-based access as attorneys rotate off a matter, and blocked screenshots on privileged documents, so compliance can produce a defensible record for eDiscovery.
Features
Matter- and client-based channels with threads, file sharing, and searchable history for secure case and deal collaboration
Voice and video for client calls, deposition prep and cross-office deal coordination, hosted on firm infrastructure, not a third-party relay.
Agents and copilots for matter summarization and deal-room Q&A over firm data only, running on your infrastructure, on models that never train on privileged work product.
Zero outbound internet required, for security-conscious matters, government-adjacent work, or clients who require air-gapped handling contractually.
Deploy on bare metal, VMs, Docker, Kubernetes, or your own AWS, GCP, or Azure account with customer-managed, shared, or CometChat-managed operations.
Built for the people who own the decision:
Security
Enterprise-grade architecture with encryption, compliance, and governance built for privileged legal work.
Audit logs and tamper-proof message history support eDiscovery production and defensible legal hold. Granular retention and deletion controls support defensible destruction policies at matter close.
RBAC and admin controls support matter-based access segregation, separate channels and membership per matter, for the ethical walls conflicts checks require.
BYOK encryption and a no-AI-training guarantee mean privileged conversations and work product never leave firm infrastructure and never train an external model.
Tell us about your environment. We'll show you secure messaging built for confidential legal work.