113,000+
apps powered by CometChat
7M+
messages sent every day
163+
countries connected through CometChat
7ms
API response time
99.999%
uptime SLA
The Gap
When financial institutions lack a sanctioned chat tool, staff turn to commercial apps and personal devices outside the accreditation boundary.
Slack, WhatsApp and their peers are multi-tenant and cloud-only. Mission traffic routed through a third-party cloud sits outside the accreditation boundary, and they can't deploy inside a classified or air-gapped network.
Without a sanctioned tool, teams turn to personal devices and consumer apps, moving CUI, tasking details and operational updates onto unmanaged infrastructure the agency doesn't own.
Purpose-built government tools often check the compliance box but fail on usability, slow, hard to deploy, missing modern features like threads and video. Staff route around them.
The solution: CometChat Air
A complete secure messaging platform, channels, threads, voice, video, file sharing, that deploys entirely inside your financial firm's own infrastructure. The experience your teams will actually use, on the terms your security review can approve.
Air-Gapped by Default
Trading desk messaging, calls, and client files stay inside your network. Nothing about your positions or accounts leaves unless you say so.
AI trade summaries, notifications, and translation may reach out. Turn them on only if you want them.
Audit logs and blocked screenshots on client data, so compliance can show exactly what happened during a review.
Features
Channels by desk, branch, or claims team, with threads, file sharing, and search, every message on-system with tamper-proof logs for supervision.
Voice and video for client consults, adjuster calls, and desk-to-desk conversations, recorded inside the same audit-ready environment as chat.
AI copilots that summarize a thread or draft a claims note, running on models you host, trade and client data never reach an external AI.
Deploy on isolated trading floor or research networks with no path to the public internet, for the desks where no cloud tool is permitted.
Run on your own data center or private cloud account, with customer-managed, shared, or CometChat-managed operating models. Setup in 1or 2 weeks.
Built for the people who own the decision:
Security
CometChat Air is designed around the obligations financial firms already carry, not retrofitted to meet them.
Tamper-proof message history, audit logs, and granular retention support the capture-and-produce obligations behind MiFID II and US recordkeeping rules. Every business conversation is on-system from the moment it's sent.
You own the infrastructure and the operational model, with zero default vendor access and zero-access mode available, reducing ICT third-party exposure under DORA's requirements for financial entities and their ICT providers.
Customer-controlled data residency, bring-your-own-encryption-keys (BYOK), and per-channel retention and deletion policies — so personal data stays in-region and under your keys, not a vendor's.
Why CometChat
A decade spent on one thing, messaging, now available entirely inside your clinical environment.
A decade of messaging, and only messaging, not a generalist adding chat as a feature.
End-to-end encryption, RBAC, full audit logs, and SSO, mapped to MiFID II, DORA, and GDPR obligations, not retrofitted to them.
Communications live in your region, on your infrastructure, under your keys, full residency and sovereignty, no third-party custodian.
Tell us about your environment. We'll show you secure messaging running within your banking infrastructure.