Solution: CometChat AIR
Modern and sealed, no compromise.
A complete, polished team messenger that deploys entirely inside your environment and runs air-gapped by default. The experience your team wants, on the terms your organisation requires.
Air-gapped · On-Prem (Self Hosted/Managed) · Cloud
CometChat AIR is a modern team messenger running entirely inside your environment, air-gapped by default. The collaboration of the cloud, with none of the exposure.
113,000+
apps powered by CometChat
7M+
messages sent every day
163+
countries connected through CometChat
7ms
API response time
99.999%
uptime SLA
The Gap
Your data lives on their terms
Every mainstream chat tool runs on somebody else's cloud, under somebody else's jurisdiction. For regulated industries, that's not a compliance footnote, it's disqualifying. CometChat AIR keeps everything inside infrastructure you actually control.
Great UX. Wrong place for your data.
Familiar and fast, but multi-tenant and cloud-only. It won't deploy where your data has to stay, and your conversations live on someone else's infrastructure.
Convenient. Completely ungoverned.
With no sanctioned tool, teams drift to WhatsApp and Slack, moving sensitive talk onto personal phones and outside servers. That means data leaks, exposure to corporate espionage, and proprietary information feeding someone else's AI.
In your control. A decade behind.
You can run them yourself, but they're heavy to operate, thin on features, and rarely built to the scale or polish of a real messenger.
Trusted Infrastructure
AIR-GAPPED BY DEFAULT
Sealed by default. Connected only when you choose.
- The core is isolated
Messaging, channels, calls and files run entirely within your network. Nothing leaves unless you say so.
- Add-ons are opt-in
Moderation, AI, push notifications, translation and location services may reach out — turn them on only if you want them. Skip them to stay 100% air-gapped.
- Governed end to end
Full audit logs, role-based user management as people join and leave, and controls like blocked screenshots, the oversight security teams need to stay in command.
A complete messenger
Everything your team expects. Nothing they have to give up
Built on a decade of messaging infrastructure, not chat bolted onto a generalist tool. The full experience, ready on day one.
Channels & direct messages
Public channels, private groups and 1:1 DMs with presence, reactions and pins.
Threads & search
Keep conversations organized with threads, and find anything with fast in-app search.
Voice & video calls
1:1 and group calling with screen share and recording, right inside the messenger.
Files & rich media
Share documents, images and voice notes, all stored within your environment.
AI agents & assist
Optional AI for summaries, replies and in-chat agents — enabled only when you allow it.
Moderation & guardrails
Keyword and pattern filters, roles and policies to keep regulated conversations safe.
Deploy Your Way
Your environment, your rules
One messenger, three ways to run it: Start fully sealed and open up only if and when you need to
Air-gapped
On-prem / self-hosted with no outbound connectivity. The whole messenger lives inside your network, ideal for classified, clinical and regulated environments.
On-prem, connected
Self-hosted, with selected services allowed to reach approved external systems, you control exactly which, and to where.
Cloud-hosted
Prefer we run it? Deploy the same messenger on CometChat's managed cloud and roll out in days, not quarters, at a price an order of magnitude below anything else on the market.
Why CometChat
The right partner for your team's messenger.
A decade spent on one thing: Messaging, now available entirely on your terms.
- Messaging specialists
A decade of messaging, and only messaging, not a generalist adding chat as a feature.
- A complete messenger
Chat, voice & video, threads, files, search and presence, the full experience, built in.
- Proven at hyperscale
Infrastructure trusted at billions of users, 99.999% uptime, and 1M+ concurrent in a single channel.
Where air-gapped isn't optional.
HIPAA-grade messaging for hospitals and clinics; coordination that stays inside the walls.
Built for the people who own the decision:
- IT
- CISO
- CIO
- CTO
- COO
- COMPLIANCE
- HR
Enterprise-Grade Security
Security and scale you can trust
Global edge network, iron-clad security, and 99.999% uptime. Battle-tested infrastructure that scales to billions of users
Bring your team's chat in-house.
Tell us about your environment and what you need to secure. We'll show you CometChat AIR running air-gapped, and map it to your deployment.