Chat and Messaging

The complete in-app chat stack, built for speed and scale.

Build in-app chat without starting from scratch
Production-ready in-app chat that's scalable, customizable, and compliant with global standards
Integrate chat easily, whether you're building from scratch or using a no-code platform
In-app chat

Chat Essentials

In-app chat with everything you need.

Building real-time messaging has never been easier.

Instant reliable chat

Instant reliable chat

Real-time messaging, secure 1:1, group, and broadcast conversations. Built for speed, message ordering, and effortless scale.
Read and delivered reciepts

Read & delivered reciepts

Track real-time message status across devices to give users confidence their messages are delivered and read.
User presence

User presence

Show online/offline status and activity updates in real time to make conversations feel alive.
User management and moderation

User management

Manage roles, friend lists, reporting, blocking, and moderation out of the box.
Chat and messaging - Quoted Replies

Quoted replies

Keep conversations clear and structured with threaded responses and individual replies to every message.
Conversational search

Conversational search

Instantly find information with keyword-based search within in-app chat.
Rich media support

Rich media support

Rich media including images, files, documents and voice note support, built in for real time communication.
Text conversation with two messages. First: "Hey! Do you have any weekend plans?" Second: "Sorry I missed this." Time stamps: 4:56 pm and 2:42 am.

Message history

Persistent storage ensures no context is lost, even on poor networks. Message history is predominantly available.
Typing indicators

Typing indicators

Create engaging, dynamic experiences by showing when users are typing.

Extended Capabilities

Go beyond traditional messaging.

The chat API lets you moderate conversations, track insights, manage access controls, and more

Moderation and Safety

Keep in-app chat safe and secure with three moderation options

Combine methods, or use individually

Built in contextual moderation with CometChat AI. Featuring pattern and keyword based filters for spam, profanity and hate speech

Use OpenAI’s moderation models with full dashboard control and customizable prompts. Bring your own chat API key for privacy and flexibility

Plug in your own moderation service via secure endpoints. You get to define how and when it should be called

Smart Notifications

Keep users coming back with real-time notifications

Three types of notifications for every user.

Native/browser push notifications via APNs and FCM

Alerts triggered via email, powered by built-in Sendgrid integration or other custom email providers

Send SMS notifications and alerts using Twilio or integrate a provider of your choice

Analytics & Insights

Track insights and data that matter to you

Built in insights and analytics based on data that matters to you.

Track message volume, active users, and engagement trends.

Access and export message data from conversation logs for auditing or analysis.

Track specific actions to monitor usage patterns using customized insights.

Multi Tenant Chat

Keep the conversation going across platforms.

Ensure that your users have continued conversations across every platform with multi-tenant chat

Each tenant’s users and conversations are kept logically separate.

Settings, branding, and moderation rules can vary across tenants.

Use Cases
Built for any industry. Compatible with every situation.
  • Build in-app chat for every industry, tailored to your specific needs, easy to build, easier to integrate.
  • Configure your chat API your way, custom notifications, safety based rules and insights
  • Built for global compliance

Healthcare

  • Enable secure, trusted in-app health consultations.
  • Build HIPPA compliant chat to ensure doctor-patient safety and confidentiality.
  • Securely share confidential documents, encrypted files and more with your healthcare professional.
Healthcare consultations in-app

Marketplace

  • Build trusted, real-time buyer–seller conversations.
  • Real-time messaging with moderation built-in to secure buyer-seller details and ensure seamless transactions.
  • In-app messaging with added in rich-media support, data based insights and more to understand purchase patterns and buyer intent.
Marketplace conversations in-app

Gaming

  • In-app chat for multiple user groups and community to make gaming, a shared experience.
  • Built-in chat moderation to secure players and keep communities safe.
  • Multiplayer real-time messaging, with rich features and seamless integrations to keep players connected and communities thriving.

Live commerce

  • Drive conversions with real-time, interactive chat designed for live shopping events
  • Keep users engaged with smart notifications that prompt action at the right moment.
  • Maintain safe, brand-appropriate experiences with powerful moderation tools.

Edtech

  • Create connected learning communities where students communicate, collaborate, and share documents in real-time within a safe, moderated environment.
  • Enhance online learning with rich media sharing that brings classroom discussions to life beyond traditional video calls.
  • Foster inclusive educational experiences with powerful moderation tools that keep learning communities secure and focused.
Edtech in-app chat
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Enterprise-Grade Security

Security and scale you can trust

Global edge network, iron-clad security, and 99.999% uptime. Battle-tested infrastructure that scales to billions of users.

Edge network

Lightning-fast chat delivery through 35+ edge locations worldwide, ensuring minimal latency for all users.

Uptime SLA

99.999%

Scalability

5B+ chats

Enterprise security

aicpa
gdpr
hipaa
gdpr

Integrating In-App Chat

Integrate real-time messaging that grows with your needs

Start with any integration method and scale to others as your needs evolve

Widget Builder

The no-code option to build in-app chat

Customize entirely and toggle chat functions as needed
Integrate with a single line of code
Deploy and launch your in-app chat

UI Kit Builder

The low code option to build in-app chat.

Individual chat components stitched together
Customize chat and toggle functions
Export source code and deploy

Chat UI Kits

Pre-built UI components with modern and pixel perfect design.

Customize chat, build and launch effortlessly
Pre-built UI components & business logic
Easily customizable & extensible

Chat SDKs

Open source SDKs and APIs for all popular frameworks to build chat experiences.

Fully customizable workflows
Build your own chat interface
Extend beyond core capabilities with ease

Technologies

Built to fit your architecture

See documentation
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Start building today

Build faster, scale smarter, and elevate your chat experience with tools that grow with your business.