CometChat’s Full Stack AI Agent Platform: Finally, Infra That Matches Your Agent’s IQ

Everyone’s building LLM agents - but getting them to production is still duct tape and dashboards. Here’s why we built a Full Stack Agent Platform to handle everything you shouldn’t have to: UI, moderation, retries, notifications, and more.

Shradha R • Jul 24, 2025

Full Stack Agent Platform - CometChat

You’ve built an AI agent that can reason, remember, take action, maybe even crack a joke.

But now you’ve got to plug it into an interface. Add moderation. Track metrics. Handle retries. Nudge users. Keep it compliant. Translate when needed. And render tool cards and memory scopes and - wait, how long do you end up just trying to get this thing out of staging?

We get it.

At CometChat, we’ve spent over a decade building messaging infra that powers real-time chat for millions of users across the globe. From enterprise-grade SaaS to global marketplaces and social platforms, our infrastructure has been quietly delivering the one thing your AI agent now needs most: a reliable, intelligent, production-ready conversation layer.

So we took everything we’ve learned - and built something new for the age of agents.

Introducing: the CometChat Full Stack AI Agent Platform. A complete, developer-first stack to design, connect, and deploy smart, safe, and scalable AI agents.

It’s not just logic. Not just UI. Not just a wrapper.

It’s the entire stack - so you can skip the plumbing and launch your agent like it deserves to be launched.

Why We Built This (Or: The Reason Your Agent Isn’t in Prod Yet)

Everyone’s building agents right now. But very few are making it into production.

That’s not a tooling problem. It’s an infrastructure one.

Let’s say you’ve got an LLM or agent brain ready to go. But before it meets real users, you need to:

  • Design a usable, scalable frontend

  • Wire up moderation for both agent responses and user prompts

  • Handle retries, thinking states, tool replies, and memory

  • Build dashboards to track drop-offs, engagement, and failures

  • Add push/email/SMS notifications to bring users back

  • Ensure compliance and moderation audit trails

  • Secure everything with role-based access and encryption

It’s a lot. And frankly, none of that should be your job.

That’s why CometChat’s Full Stack AI Agent Platform exists - to handle everything around the agent so you can focus on what matters most: building better intelligence.

So What Is It, Really?

It’s exactly what it sounds like: a full-stack platform to take your AI agent from logic to launch - fast.

You can bring your own LLM orchestration (OpenAI, Claude, custom stack, LangChain, LangGraph), or build your agent inside our platform.

Then, we handle everything else:

Ready-Made Chat UI

Don’t build it from scratch. Use our:

  • Chat Builder (no/low-code config)

  • UI Kits (for React, iOS, Android)

  • SDKs (for full flexibility)

All of them support AI-native components out of the box - token streaming, retries, 'thinking…' indicators, memory pills, inline citations, modals, tool cards, feedback buttons, and more.

We’ve spent years building chat infra used by healthcare, edtech, gaming, marketplaces, and SaaS products. It’s battle-tested, real-world reliable, and production-grade.

Built-In Guardrails and Moderation

AI agents need two-way protection:

  • Agent → User: Prevent hallucinations, biased or off-brand responses, and unsafe content.

  • User → Agent: Detect prompt injection, jailbreaking, and adversarial inputs.

We provide:

  • CometChat’s own AI-based moderation engine

  • OpenAI moderation integration

  • Your own custom moderation API

  • Context-aware filtering with visual rule builder

  • Full support for multilingual and mixed-language conversations

  • Review queues, fallback handling, and escalation workflows

Moderation isn’t an afterthought - it’s in the stack by default.

Multichannel Notification Engine

Keep users in the loop. Re-engage when it matters. No extra tooling needed.

Out of the box:

  • Push (APNs, FCM)

  • Email (SendGrid, or BYO)

  • SMS (Twilio, or any provider)

  • Intelligent delivery rules (e.g., send only if unread in 5 mins)

  • Full message logs, templates, opt-in controls, and delivery tracking

Agents can now whisper politely, shout when needed, and always get through.

Analytics & Insights

You can’t improve what you can’t measure. That’s why we track:

  • User engagement, retention, and drop-off points

  • Session and message heatmaps

  • Agent performance (resolution rate, fallbacks, tool call usage)

  • Prompt/response behavior and latency

  • Notification impact and re-engagement rates

Dashboards are built-in. No extra setup required. And everything is exportable if you want to pipe it into your own BI stack.

Extendable, Protocol-Friendly, Developer-First

We know every agent stack is different. That’s why we’re modular, not monolithic.

  • Native compatibility with OpenAI, Claude, and custom model APIs

  • Works with LangChain, LangGraph, Mastra, or any orchestration framework

  • Supports structured agent output: memory markers, system prompts, tool replies, frontend actions

  • Trigger in-app behaviors like modals, scrolls, or tooltips directly from agent responses

  • Add connectors for CRMs, vector stores, knowledge bases, or custom APIs

You don’t need to rip out your existing stack. Just plug in the parts you want - and ship.

Two Paths, One Platform

You choose how deep you want to go:

Option 1: Bring Your Own Brain

You’ve already got agent logic or hosted models? Great. Plug it in.

CometChat handles everything else - UI, moderation, notifications, analytics, and compliance.

This is the fastest path to production. Zero UI lift, maximum flexibility.

Option 2: Build Your Agent Inside CometChat

Starting from scratch? Use our builder to create structured workflows with memory, RAG, tool calls, and fallback logic. No orchestration glue required.

It’s a full authoring environment - simulate, test, deploy - all in one place.

Whether you need an onboarding copilot, internal assistant, or external support bot, you can go from idea to usable interface in hours - not months.

Full Stack. Not Just Parts.

Most AI tools give you either orchestration logic or frontend UI - not both. And almost none of them include safety, notifications, or analytics.

That’s what makes CometChat different.

We give you the full stack:

  • UI: From no-code builder to full SDKs

  • Agent logic: Bring your own or build with us

  • Moderation: Two-way filters, failover logic, and full visibility

  • Notifications: Push, email, and SMS out of the box

  • Analytics: Real-time insights for users, agents, and messages

  • Compliance: GDPR tools, RBAC, encryption, logs, audit trails

Skip the months of plumbing. Ship something great this week.

Modular by Design

Just need a drop-in chat UI for your already-built agent? You got it.

Want to use only our moderation layer with your own interface? Cool.

Need analytics but not notifications? No problem.

We’ve designed the platform so you can pick what you need and use only what you want. That’s what makes it a true platform - not just a product.

Trusted Infra, Now for AI

CometChat’s infrastructure isn’t new. Our core chat engine has powered real-time messaging for companies in healthcare, finance, education, gaming, and eCommerce across 50+ countries.

Now, that same production-ready stack is tuned for AI:

  • Scalable: High-concurrency support for agents serving thousands of users.

  • Secure: Role-based access, encrypted data in transit and at rest.

  • Compliant: Built-in support for GDPR, data retention, audit trails, and moderation history.

We’ve done the work so you don’t have to reinvent the wheel (or worry about it falling off).

Who’s It For?

We built this for the developer building smart things - but tired of the busywork.

  • Product teams prototyping new copilots or support agents

  • SaaS devs trying to get to market without rebuilding the stack

  • AI engineers who want to plug in their logic and go

  • Early-stage founders who want a fast, reliable chat UX with guardrails

  • Enterprises experimenting with LLMs but needing compliance and control

Whether you're working solo or at scale, we’ve got the tools to help you move faster - without breaking things.

Okay, So What Can You Actually Build?

Short answer: everything from a support bot that actually helps, to a copilot that feels like a teammate.

Here’s what developers are already building with the Full Stack AI Agent Platform:

AI Chatbots (Support Agents That Don’t Just Auto-Reply)

These bots go beyond canned answers. They tap into your docs, knowledge base, CMS, or API responses to give helpful, contextual replies - instantly.

What they’re great at:

  • Answering FAQs and repetitive queries

  • Pulling answers from structured and unstructured content

  • Reducing support load and wait times

  • Handing off to humans only when needed

They come with built-in guardrails, memory for follow-up context, and fallback logic that prevents weird or off-brand replies.

Best for: SaaS apps, marketplaces, help desks, customer support teams, and any website with high inbound queries.

AI Copilots / In-App Assistants (Smart, Embedded Task Partners)

These aren’t passive bots - they’re active copilots embedded right into your app, helping users get things done.

What they can do:

  • Trigger real actions inside your app (e.g., open modal, scroll to section)

  • Offer intelligent suggestions and guidance

  • Use external tools and APIs to search, summarize, and act

  • Maintain multi-turn memory for complex tasks

They help reduce friction, drive feature adoption, and turn first-time users into power users faster.

Best for: Productivity tools, enterprise dashboards, onboarding flows, internal ops tools, or anywhere users need a hand (or brain).

Internal Agents (Your Smartest Team Member - But Digital)

Internal tools are often clunky. These agents turn them into something teams actually want to use.

Examples:

  • Summarize CRM entries or past conversations

  • Route requests to the right tool or teammate

  • Fetch data from internal systems with a single prompt

  • Automate step-based internal workflows

All of this happens within a familiar, chat-based interface - with safe defaults, moderation, and access control built in.

Best for: Sales enablement, IT support, internal knowledge assistants, operations workflows, and internal productivity tools.

Custom Use Cases, Fast (The Framework Is Flexible)

The best part? You don’t need to wait for a pre-built template. Use our visual builder or your own agent logic to spin up:

  • Lead gen bots

  • User research assistants

  • E-commerce recommendation agents

  • Educational tutors or onboarding walkthroughs

  • Workflow automation triggers

If it lives in chat, makes decisions, pulls context, and helps someone move forward - it belongs here.

No matter the use case, you don’t have to reinvent the wheel. Just plug into the platform, pick your depth, and build something genuinely helpful.

Smart agent logic + great UX + baked-in safety + built-in delivery = something people actually want to use.

Final Thoughts: Why This Isn’t Just a Tool - It’s the Stack

There’s a quiet shift happening right now.

AI agents are becoming the new interface layer for software. The way forms gave way to flows, and dashboards gave way to interactions, we’re now watching buttons give way to conversations.

But conversations need structure. Context. Guardrails. Delivery. And visibility.

You can’t fake that with a janky UI and a hosted LLM.

You need a real stack.

That’s what CometChat’s Full Stack AI Agent Platform is: The UI, safety, engagement, and insights layer for your AI agent.

Built by the same team that’s powered real-time chat for millions.

Available to developers. Modular by design. Full stack by default.

Just plug in your brain - and launch.

You’ve built something smart. Now give it a way to speak.

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If you’re building an AI agent - or thinking about it - we’d love to hear what you’re working on. We’re opening up limited pilot access to our Full Stack Agent Platform, and early teams will get to use it for free for the first few months. Schedule a quick demo, share your use case, and let’s figure out how to get your agent from prototype to production - fast, safe, and beautifully usable.

Shradha R

Shradha R

Director - Marketing , CometChat

Shradha's work sits at the intersection of strategy, storytelling, and a healthy dose of “wait - why are we doing it this way?” She likes to think she has built a career out of translating chaos into clarity. She loves building flowcharts and frameworks, color-codes everything, and ensures her systems scale and look 'pretty'. First principles, stationery aisles, and books are her happy place.