Legacy Notice: This extension is considered legacy and is scheduled for deprecation in the near future. It is no longer recommended for new integrations.Please note: Legacy extensions are no longer actively maintained and will not receive feature updates or enhancements.
The Email Replies adds extra functionality to the Email Notifications extension by enabling the receiver of the Email Notification to respond to the conversation by directly replying to the email.
To start using Email Notifications with Replies, you need to first enable and save the settings for Email Notifications extension. Learn more.Once it is set up, you can come back and proceed from here.
Once your Domain Authentication is successful, you need to set up the Inbound parse. You need to add the MX record to your Domain name provider. More details about Inbound parsing can be found here.The Webhook URL will be as follows:For apps in the US region:
You can use our to set private metadata for a user. We recommend adding this code where you call our .Alternatively, just for the sake of testing purposes, you can add this from the CometChat Dashboard as well.
Select any user of your choice and select the “Profile” tab.
Paste the below JSON in the Metadata input box and hit Save.
The Metadata is a JSON that should have the @private key present and should have the value email specified for the user. The format for the private metadata must be as follows:
Click on Reply button in your mailbox and the composer will open up. Type your message and hit send. Your message will be sent to the CometChat user as a response in the chat.
Do not add any other Email ID in To, Cc, or Bcc fields while replying.