User Roles and Permissions in CometChat

CometChat provides a comprehensive roles and permissions system to ensure that team members have the appropriate level of access to platform features and settings. Properly assigning these roles helps maintain security, streamline workflows, and delegate responsibilities effectively.

User Roles Overview

• Owner – Unrestricted access to every feature, including Plans & Billing.
• Admin – Full access to all sections except Plans & Billing.
• Moderator – Manages content and user interactions; limited to moderation-related features.
• Developer – Configures integrations and technical settings; does not have access to moderation controls.

Permissions Matrix

Section	Permission	Owner	Admin	Moderator	Developer
Overview	Overview	Yes	Yes	No	No
Integrate	Integrate	Yes	Yes	No	Yes
Manage	User	Yes	Yes	Yes	Yes
	Group	Yes	Yes	Yes	Yes
	User Roles	Yes	Yes	Yes	Yes
Chats	Logs	Yes	Yes	Yes	Yes
	Widget	Yes	Yes	No	Yes
	Features	Yes	Yes	No	Yes
	Moderation	Yes	Yes	Yes	No
Insights	Insights	Yes	Yes	Yes	Yes
Settings	Settings	Yes	Yes	No	No
Calls	Logs	Yes	Yes	Yes	Yes
	Insights	Yes	Yes	Yes	Yes
	Moderation	Yes	Yes	Yes	No
AI Chatbot	Bots	Yes	Yes	No	Yes
	Instructions	Yes	Yes	No	Yes
Non-AI Bots	Bots	Yes	Yes	No	Yes
	Instructions	Yes	Yes	No	Yes
Notifications	Notifications	Yes	Yes	Yes	Yes
	Legacy Notifications	Yes	Yes	Yes	Yes
	Insights	Yes	Yes	Yes	Yes
Application	Credentials	Yes	Yes	No	Yes
	Webhooks	Yes	Yes	No	Yes
	Legacy Webhooks	Yes	Yes	Yes	Yes
	Team Members	Yes	Yes	Yes	Yes
Plans & Billing	Settings	No	No	No	No