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Sentiment Analysis

Generate additional metadata to determine if a message is positive, neutral, negative, or mixed. Optionally filter or flag potentially rude messages.

Sentiment analysis

The Sentiment Analysis extension helps you to understand the sentiment of a message. A message can be classified into 4 categories- positive, neutral, negative and mixed. Along with these categories, we specify the confidence for that category, on a scale of 0 to 100.

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Sentiment Analysis

 in action