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Overview

CometChat offers AI-powered message moderation to help maintain a safe and respectful chat environment. You can choose between two moderation options:

OpenAI Moderation​

Leverage OpenAI’s AI models to automatically detect and filter offensive, harmful, or inappropriate messages in real time. This option allows you to:

  • Define Custom Prompts – Set specific prompts to classify and moderate messages based on your needs.
  • Choose an AI Model – Select the OpenAI model that best suits your moderation requirements.
  • Contextual Moderation – Configure how many previous messages from the conversation should be considered for better contextual understanding.
  • Flexible Moderation Actions – Block, allow, or take fallback actions if the API request fails.
  • Secure API Management – Provide and manage OpenAI credentials directly in the CometChat dashboard.

This moderation provide flexibility to enhance user safety and compliance within your chat platform.