AI Agents Overview
AI Agents enable intelligent, automated interactions within your application. They can process user messages, trigger tools, and respond with contextually relevant information. For a broader introduction, see the AI Agents section.Note: Currently, an Agent only responds to Text Messages.
Agent Run Lifecycle and Message Flow
This section explains how a user’s text message to an Agent becomes a structured “run” which emits real-time events and then produces agentic messages for historical retrieval.- A user sends a text message to an Agent.
- The platform starts a run and streams real-time events via the
AIAssistantListener. - After the run completes, persisted Agentic Messages arrive via the
MessageListener.
Real-time Events
Events are received via theonAIAssistantEventReceived method of the AIAssistantListener class in this general order:
- Run Start
- Zero or more tool call cycles (repeats for each tool invocation):
- Tool Call Start
- Tool Call Arguments
- Tool Call End
- Tool Call Result
- Zero or more card streams (repeats for each card the agent produces):
- Card Start
- Card
- Card End
- One or more assistant reply streams:
- Text Message Start
- Text Message Content (multiple times; token/char streaming)
- Text Message End
- Run Finished
Run StartandRun Finishedare always emitted.Tool Callevents appear only when a backend or frontend tool is invoked. There can be multiple tool calls in a single run.Cardevents (Card Start→Card→Card End) appear only when the agent produces a card, and repeat for each card.Text Messageevents are always emitted and carry the assistant’s reply incrementally.
- Java
- Kotlin
Event descriptions
- Run Start: A new run has begun for the user’s message.
- Tool Call Start: The agent decided to invoke a tool.
- Tool Call Arguments: Arguments being passed to the tool.
- Tool Call End: Tool execution completed.
- Tool Call Result: Tool’s output is available.
- Card Start: The agent began producing a card; carries a
cardIdand anexecutionTextloading label. - Card: The full card payload for the given
cardIdis available to render. - Card End: The card stream for the given
cardIdis complete. - Text Message Start: The agent started composing a reply.
- Text Message Content: Streaming content chunks for progressive rendering.
- Text Message End: The agent reply is complete.
- Run Finished: The run is finalized; persisted messages will follow.
Card Streaming Events
When an agent produces a card, it is delivered through three streaming events ononAIAssistantEventReceived. Each event is a subclass of AIAssistantBaseEvent — check the concrete type to handle it.
| Event | Getter | Description |
|---|---|---|
AIAssistantCardStartedEvent | getCardId() | Identifier for the card being generated. |
getExecutionText() | Loading label shown while the card is built. | |
getStreamMessageId() | Identifier of the streaming message that owns this card. | |
AIAssistantCardReceivedEvent | getCardId() | Identifier matching the corresponding start event. |
getCard() | The complete card payload (JSONObject) to render. | |
AIAssistantCardEndedEvent | getCardId() | Signals the card stream for this cardId is complete. |
- Java
- Kotlin
Agentic Messages
These events are received via theMessageListener after the run completes.
AIAssistantMessage: The full assistant reply.AIToolResultMessage: The final output of a tool call.AIToolArgumentMessage: The arguments that were passed to a tool.
- Java
- Kotlin
AIAssistantMessage Elements
Once a run completes, the assistant’s reply is persisted as anAIAssistantMessage. Its content is exposed as an ordered list of blocks via getElements(), letting you render text and cards in the exact order the agent produced them. When getElements() is null or empty, fall back to the plain getText() body.
| Method | Returns | Description |
|---|---|---|
getElements() | List<AIAssistantElement> | Ordered content blocks. null/empty for plain-text replies. |
getText() | String | Plain-text body (fallback when there are no elements). |
AIAssistantElement exposes:
| Method | Returns | Description |
|---|---|---|
getType() | String | Block type — "text" or "card". |
getData() | Object | The block body (text string, or card payload). |
- Java
- Kotlin