Notifications
Engage users beyond chat with real-time and scheduled notifications across Push, Email, and SMS.
Keep users informed and connected with CometChat’s robust notification system, designed to enhance user engagement and retention.
Push Notifications
Real-time alerts for new messages, calls, and events routed through FCM or APNs.
How it works
How it works
Listen and build payloads
CometChat watches chat, calling, and custom events and assembles payloads from your templates.
Supported platforms
Email Notifications
Fallback emails sent only when a chat message stays unread beyond your configurable wait window.
How it works
How it works
Choose templates
Set up HTML templates for unread-message alerts (e.g., subject/body with sender and message preview).
Set wait window and recipients
Define how long to wait for the message to be read; if it is still unread, CometChat triggers the email to the intended recipient.
Get started
SMS Notifications
SMS fallbacks fire only when a chat message remains unread after your configurable wait window.
How it works
How it works
Connect your SMS provider
Connect credentials and map the “message unread past wait window” trigger.
Compose lightweight payloads
Keep payloads concise (sender + message snippet, optional deep link to the conversation).
Get started
Push Notification Demos
Show working experiences just like Chat & Calling: clones, payloads, and end-to-end journeys.